#USA #New York #hospitality #Mews #PMS

Mews Rises as a Pioneer in Hospitality Management Technology

In a remarkable trajectory that underscores its innovative prowess, Mews has recently been honored as a Leader in the prestigious IDC MarketScape: Worldwide Hospitality Property Management Systems (PMS) 2025 Vendor Assessment. This accolade, which highlights forward-thinking technology solutions in the hospitality sector, serves as a testament to Mews' commitment to transforming the way hotels operate, ensuring efficiency, adaptability, and an unparalleled guest-centric experience.

Founded in 2012 by Richard Valtr, Mews has rapidly evolved from a start-up focused on cloud solutions into a significant player in the global hospitality technology arena, with a workforce of over 1,250 employees across 20 nations. The platform currently empowers a staggering 12,500 properties, accounting for 620,000 rooms across the globe, and is trusted by notable brands such as Choice Hotels International and Design Hotels.

Richard Valtr, the founder, reflected on Mews' journey, stating, "It’s remarkable how much has changed in just a few years – shifting from a challenger in hospitality tech to a preferred solution among European hotels, with rapid expansions occurring in North America. Being recognized as a Leader in the IDC MarketScape is a pivotal milestone for us, affirming our status as the platform of choice for progressive hoteliers."

Matt Welle, currently steering Mews as CEO, emphasized the acute need for vision, agility, and scalable technology in today’s fast-paced hospitality landscape. He stated, “We believe that IDC MarketScape's recognition confirms we're not just keeping pace with an evolving industry - we’re setting the pace.” This dedication to innovation is further demonstrated through Mews’ cutting-edge features like automated guest data management, AI-powered Smart Tips, and flexibility in booking options through Mews Spaces.

Through a product-first approach, Mews is enhancing hotel operations by integrating core property management, guest journeys, revenue management, payment systems, and intelligence analytics into one comprehensive cloud-based platform. This progressive approach paves the way for hotels to implement strategies that not only enhance operational efficiency but also elevate guest experiences.

As it charts its course ahead, Mews remains steadfast in its commitment to continuous evolution within hospitality technology. Dorothy Creamer, a key voice in the industry, praised Mews’ impact from its inception, highlighting the brand’s ability to empower others in the hospitality sector to innovate and grow. “Mews’ approach, which prioritizes guest-centric solutions, provides a solid foundation for building the future of hospitality,” she remarked.

Mews’ significance in the industry is encapsulated not only in its technological advancements but also in its esteemed status as an employer; it has been recognized as one of the Best Places to Work in Hotel Tech for multiple years, alongside having received accolades for being the Best PMS in 2024 and 2025 by Hotel Tech Report. With significant financial backing of $410 million from renowned investors, including Goldman Sachs Alternatives and Tiger Global Management, Mews is poised to continue its mission of transforming the landscape of hospitality.

In a world where technology is paramount, Mews stands as a beacon of innovation, underscoring the importance of agility, adaptability, and a focus on the guest experience as it continues to set standards in the global hospitality management space.