Tiffani Vargas Promoted to COO at SAFE Credit Union to Enhance Member Experience

On April 9, 2025, SAFE Credit Union proudly announced the appointment of Tiffani Vargas as Chief Operating Officer (COO) under the leadership of President and CEO Faye Nabhani. This strategic move aims to enhance operational efficiency and member services, consolidating several critical areas within the organization. Vargas, previously serving as the Executive Vice President, will now directly oversee the member experience teams, ensuring that the 244,000 SAFE members receive consistent and high-quality service.

Tiffani Vargas has a proven track record within SAFE. She initially joined the credit union in 2018, focusing on real estate lending. Her expertise quickly expanded, leading her to take charge of consumer and commercial lending and loan servicing. Ultimately, she achieved the role of Chief Lending Officer in early 2022, and in 2024, she added Retail Banking leadership duties, showcasing her broad understanding of both lending and customer service.

In her new role as COO, Vargas will maintain her oversight of lending and member experiences while also taking charge of member service operations, marketing, communications, government relations, and community outreach. This expanded responsibility is intended to foster stronger alignment across these vital sectors. As stated by Faye Nabhani, Vargas's 'vast lending and service delivery know-how' will greatly benefit the organization, enhancing collaboration and positioning SAFE for future successes.

"I am excited about this new opportunity to lead our efforts to provide quality service and experiences to our existing membership, as well as conveniently engage existing and potential members," Vargas expressed regarding her promotion. She emphasized SAFE's commitment to personalized service through a variety of channels including branches, a local call center, and digital platforms. This approach is designed to cater to members at various stages of their financial journeys, further establishing SAFE Credit Union as a community-focused organization.

Vargas's dedication extends beyond professional boundaries. A firm believer in youth empowerment, she actively contributes to community development initiatives. Her role as a cheer coach for over a decade demonstrates her commitment to mentoring young women. Additionally, she has served on multiple boards, including First Tee – Greater Sacramento, the National Charity League, and Folsom's Tourism and Economic Development Corporation, reinforcing her role as a proactive community leader.

As SAFE Credit Union endeavors to innovate and adapt within the evolving financial landscape, Vargas's leadership promises to usher in a new era of enhanced member engagement and service delivery. With her at the helm of operations, SAFE is poised for continued growth and success, focusing on fulfilling the needs of its members while making a positive impact in the community.

SAFE Credit Union is not just a financial institution; it’s a not-for-profit entity that prioritizes the financial well-being of its members. With assets totaling $4.3 billion and a strong membership base, SAFE remains committed to providing solutions that empower individuals to achieve their financial goals, further exemplified in their choice of leadership in Tiffani Vargas. This change signals a commitment to continued excellence and innovative practices in serving its valued members.

Topics Financial Services & Investing)

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