#Spain #Zadarma #VoIP #Malaga #Megacall

Zadarma's Strategic Acquisition of Megacall

In an exciting development for the telecommunications industry, Zadarma, a leading European cloud communications provider, has announced its acquisition of Megacall, a VoIP service provider based in Malaga, Spain. This acquisition marks a significant step for Zadarma as it bolsters its presence in Europe’s competitive VoIP market, adding to its previously acquired U.S. counterpart, VoIPVoIP.

Key Advantages of the Acquisition

With this acquisition, Megacall's customers are set to benefit from a wealth of new tools and advanced services. Notable upgrades include:

• - Enhanced User Experience: Customers will now access an updated, sleek website designed to improve navigation and usability.
• - Speech Analytics and AI Tools: These sophisticated tools will provide in-depth insights, helping businesses refine their strategies based on real data.
• - Global Reach with Virtual Phone Numbers: Customers can establish a local presence in over 110 countries, fostering greater connectivity.
• - Cloud PBX Solutions: A user-friendly business phone system that can easily integrate into existing operations.
• - Comprehensive CRM Features: Call tracking, detailed reports, and ready integration with popular CRM tools, including Zoho, HubSpot, and Clientify.
• - Around-the-Clock Support: 24/7 customer service ensures that help is always available whenever needed.

Megacall is known for its turnkey solutions that provide customized setups for each client. This customer-centric approach aligns perfectly with Zadarma’s flexible services, making the integration seamless for existing Megacall users.

Transition Process

The transition to Zadarma is being managed meticulously to ensure continuity of services for Megacall's clientele. Customers will not experience any disruption as they gradually gain access to an expanded range of features and services.

About Zadarma

Founded in 2006, Zadarma has burgeoned into a global player in cloud communications, with offices spread across Bulgaria, the UK, Poland, and Spain. The company manages six data centers across three continents, illustrating its robust infrastructure. Zadarma's diverse offerings include virtual phone numbers, a global calling service, cloud PBX systems, CRM integrations, and multilingual support, reinforcing its commitment to customer satisfaction.

The company has consistently demonstrated its focus on innovation and is poised for further international growth, thanks to strategic acquisitions like that of Megacall.

About Megacall

Established in 2008 by Phoenix Solutions SLU, Megacall has become a trusted VoIP service provider, focusing on helping businesses digitize their communications for over 15 years. Catering to small and medium enterprises, larger corporations, and non-profits, Megacall is recognized for their strong emphasis on customer service and social responsibility. The company collaborates with organizations such as Aldeas Infantiles and the José Carreras Foundation, enhancing its community impact aside from business operations.

Zadarma’s acquisition of Megacall not only signifies a strategic growth opportunity but also reflects a commitment to enhancing service delivery for users across Europe’s dynamic telecom landscape.