Ravindra Perera Honored as Pinnacle Member in Inner Circle of Excellence

Ravindra Perera: A Leader in Digital Transformation and Business Architecture

Ravindra Perera has firmly established himself as a notable figure in the realms of business development and digital transformation. With over twenty years of experience in the information technology consulting landscape, he has continued to shape effective strategies and drive innovation within the industry. His recent recognition as a Pinnacle Professional Member of the Inner Circle of Excellence highlights his remarkable contributions and dedication to pioneering advancements in digital transformation and business architecture.

Holding an impressive suite of qualifications, including certifications in TOGAF® Enterprise Architecture, Pega Business Architecture, and Six Sigma Green Belt, Ravindra is well-versed in creating and implementing innovative solutions that streamline business operations and enhance technological capabilities. As the Principal Business Architect, he plays a pivotal role in overseeing transformational initiatives and leading projects that harness the potential of emerging technologies such as natural language processing and Robotics Process Automation (RPA).

His extensive skill set encompasses various platforms and systems including AWS Connect, Google Vision API, Voice AI, DocuSign, and Pega-driven omni-channel customer service solutions. Mr. Perera’s commitment to digital transformation is deeply engrained in his approach to transitioning organizations from functional system discussions to a broader understanding of organizational capabilities that connect business objectives with technological advancements.

An alumnus of Sri Lanka University, he holds an MBA, and has further refined his expertise with additional certifications in SAFE Agility and Design Thinking. His continuous pursuit of excellence is inspired by his father, instilling in him a passion for lifelong learning and professional growth. Ravindra has shared his insights and knowledge at Regional Scrum Gatherings in Sri Lanka and Pakistan while also contributing to educational resources at the Open University of Sri Lanka, training future leaders for important competitions such as the Microsoft Imagine Cup.

Outside of his professional milestones, Mr. Perera is a dedicated member of Toastmasters and the creator of the CXO School, which focuses on training corporate leaders and communicators. His ambition extends to stepping into the role of Chief Digital Officer, where he aims to leverage his comprehensive experience to navigate organizations through substantial digital transformation journeys. To facilitate this, he seeks to enroll in MIT's Chief Digital Officer program, aligning his capabilities with the evolving expectations of the digital landscape.

Throughout his career, Mr. Perera's vision and innovative mindset have positively influenced notable organizations such as Mercer and WellPoint, alongside his current impactful role as a Principal Business Architect. His expertise in Customer Relationship Management (CRM), customer service, and call center applications has firmly positioned him among the leading figures in the business architecture and technology consulting sectors.

For inquiries, contact Katherine Green at 516-825-5634 or via email at katherine@innercircle.com.