Expanding Business Collaboration with EAGLYS: Development of Generative AI Solutions

Expanding the Frontiers of Business Collaboration

Tsubakimoto Chain Co., located in Osaka, is taking significant strides in collaboration with EAGLYS Corporation based in Shibuya, Tokyo. The partnership, which has previously focused on joint developments in AI image recognition technology for logistics, is now broadening its scope to include the development and implementation of a Generative AI Business Support Solution. This initiative leverages AI knowledge bases to enhance operational efficiency and productivity in core manufacturing processes.

Harnessing AI Expertise

EAGLYS brings its strengths in producing high-precision outputs through specialized generative AI technology, integrating it with Tsubakimoto's extensive data and insights to create a robust AI knowledge base. This collaboration aims at driving the digital transformation (DX) of Tsubakimoto’s materials handling division, optimizing its core operations including development and design of transport and storage systems, manufacturing, marketing, and maintenance services. By doing so, the partners seek not only to enhance operational efficiencies but also to deliver superior products and services to their customers.

Features of the Generative AI Business Support Solution

1. Automatic Data Transformation: The system will convert raw internal information into a format usable by generative AI without relying on manual processes, achieving outputs that are more precise than generalist AIs.

2. Streamlined Development Process: The generative AI solution will undergo a structured development process:
- Data Structuring AI: Automatically organizes diverse business data formats into a database.
- AI Knowledge Base: Constructs a reference information base for the generative AI from the organized data.
- Specialized AI Agents: Utilizes internal information to generate high-precision outputs through AI agents and quality assessment AI, making the outputs practical for on-site use.

3. Enhanced Operations: The implementation of generative AI is planned to accelerate various business functions within the materials handling division. Here are four key areas of support:
- Sales Support: By utilizing AI tools for interactive interfaces, the solution aims to shorten lead times from negotiations to contracts while reducing workloads. The AI will analyze meeting sheets to extract needs, produce proposals, and highlight unique selling points.
- Customer Support: A virtual assistant will be available to assist customers in assessing product implementations. It will automatically suggest product comparisons, answer common inquiries, and propose optimal configurations, enhancing customer connectivity and expanding outreach opportunities.
- Maintenance Support: Using AI to organize and automatically import inspection reports and delivery drawings will improve the quality of maintenance responses and troubleshooting. As AI learns from past maintenance knowledge, it reduces dependency on individual expertise while offering diverse responses to potential issues.
- Manufacturing Support: The solution is set to optimize production plans by predicting demand and improving quality control, thereby enhancing operational efficacy. AI analyzes historical production data to determine the best schedules, minimizing lead times and inventory levels.

A Leap towards Data-Driven Solutions

Building an AI knowledge base that integrates generative AI and encryption technologies is crucial for Tsubakimoto’s shift towards solution-oriented and data-driven business approaches. Through collaboration with EAGLYS, Tsubakimoto aims to roll out a generative AI business support solution grounded in practical workplace needs. This initiative is intended to refine the process whereby AI creates value in real-world applications and addresses societal challenges effectively.

The partnership underscores Tsubakimoto’s commitment to innovation and efficiency, paving the way for an era where AI actively contributes to business growth and societal improvement.

Contact for Product Inquiries

For further inquiries, please contact the Marketing Planning Division of Tsubakimoto Chain Co. at +81 42-973-1142.

About EAGLYS Corporation

Established in December 2016, EAGLYS Corporation provides a Private AI platform that promotes the safe utilization of industrial data through secret computation. Their expertise lies in offering a foundation that allows clients to securely gather and leverage AI and data, along with researching and developing the underlying technologies. EAGLYS's vision is to serve as a hub to connect the dormant data in the world, facilitating collaboration of knowledge to upgrade society.