#United States #Chicago #UScellular #J.D. Power #5G Network

UScellular Ranked #1 in Wireless Network Quality

In a significant achievement, UScellular has clinched the top position in network quality across the North Central region, as revealed in the latest J.D. Power 2025 U.S. Wireless Network Quality Performance Study. This accolade, awarded on January 24, 2025, aligns with the company's ongoing commitment to provide exceptional connectivity services to its customers.

The J.D. Power study evaluated performance based on feedback from over 27,000 wireless customers and is detailed in a regional breakdown, including Mid-Atlantic, Northeast, Southeast, Southwest, and West, apart from North Central where UScellular operates. This area encompasses their robust 5G network in states such as Illinois, Iowa, Nebraska, and Wisconsin, marking the company as the only eligible provider in this particular region for the awarded category.

Mike Irizarry, the executive vice president and chief technology officer at UScellular, expressed pride in this recognition. He emphasized the brand's relentless investment in network improvements to cater to the diverse needs of its users. With an increasing reliance on wireless devices in today’s digital age, UScellular aims to ensure its customers remain connected seamlessly.

The survey, conducted between July and December of 2024, not only assessed the voice services provided to mobile phone users but also the network performance applicable to tablets and mobile broadband devices. Such comprehensive evaluations showcase the company’s dedication to multifaceted connectivity solutions that enhance customer satisfaction and overall wireless experience.

UScellular stands as the fourth-largest full-service wireless carrier in the United States, exhibiting an extensive national network backed by leading-edge technology. The service provider has carved a niche for itself through innovative solutions that bolster connectivity and significantly improve consumer lives, enhance local businesses' competitiveness, and optimize governmental operations.

Beyond mere rankings, UScellular demonstrates its commitment to community upliftment through initiatives like the After School Access Project, which has invested significantly over $30 million in hotspots and services, enabling youth access to reliable internet. As a result, such efforts bolster educational opportunities and bridge connectivity gaps in underserved communities.

For further details about the U.S. Wireless Network Quality Performance Study, individuals are encouraged to visit J.D. Power's official website for comprehensive insights.

To learn more about UScellular and explore their array of connectivity services, interested individuals can visit their official website or local retail outlets. Additionally, for the latest updates and company announcements, keep an eye on the UScellular newsroom at newsroom.uscellular.com.

UScellular's performance in this latest J.D. Power study not only reaffirms its position in the competitive telecommunications landscape but also highlights its long-term vision of maintaining high-quality wireless services in the face of rapidly evolving technology and customer expectations.