#Japan #Fukuoka #invox #Mansei Printing #Digital Invoicing

Mansei Printing Ramps Up Digital Transformation with Invox Implementation

In a significant move towards digitization, Mansei Printing Co., Ltd., a company based in Fukuoka and with a rich history of 55 years in the printing industry, recently adopted the electronic invoicing service provided by Invox. This transition has allowed the company to successfully convert 90% of its previously mailed invoices to digital formats, marking a substantial shift in its operational processes.

The Spark for Change

As postal rates have increased, alongside a noticeable decline in delivery efficiency, Mansei Printing faced challenges in maintaining a smooth invoicing process through traditional postal mail. Delays in invoice delivery can create operational burdens for clients, prompting the company to explore electronic invoicing solutions actively.

Moreover, with the social issue of a decreasing workforce, Mansei Printing has recognized the urgency of advancing digitization within its operations. With only three employees managing back-office operations, reducing their workload and increasing efficiency became critical.

Selecting Invox: A Cost-Effective Choice

As part of the process to adopt an electronic invoicing solution, Mansei Printing evaluated five different options. The team was cautious of services heavily spending on marketing, suspecting that those costs could be reflected in their pricing. For a medium-sized enterprise like theirs, it was vital to opt for services that demonstrated clear cost-effectiveness.

In this assessment, Invox stood out for its affordable pricing and transparent fee structure. The positive and client-centric approach from Invox’s first meeting also greatly impressed the team, fostering a valuable partnership that continues to flourish today. Following the system’s implementation, Invox has shown responsiveness to user feedback with updates that introduce much-requested functions, reflecting their commitment to client satisfaction.

User-Friendly Features and Support

One of the key attractions of Invox is its simple invoice delivery mechanism. Customers can receive invoices as attached files via email without the hassle of needing IDs or passwords. This aspect resonated particularly well with those who, like the Mansei team, had found managing logins cumbersome in the past.

During the implementation phase, using the support package facilitated a smooth initial setup. Since launching the service, the responsiveness of Invox’s support team has been impressive, with quick and accurate responses to enquiries via chat and email. This consistent support has provided the company with confidence for long-term utilization.

User experience is further enhanced through a clear and intuitive user interface. Creating and sending invoices is straightforward, as users can navigate through the system seamlessly – a significant improvement over previous processes that demanded extensive training and familiarization.

Achievements and Future Aspirations

Thanks to the adoption of Invox's invoicing solution, a remarkable achievement was recorded: 90% of mailed invoices have now transitioned to email delivery. The acceptance of this digital format by clients was even greater than expected, leading to a sense of satisfaction within the company.

Looking ahead, Mansei Printing plans to expand the use of Invox into its Kagoshima office and leverage the payment reconciliation features to automate further its accounting processes. There's also potential for a comprehensive overhaul of its core systems to better manage the entire workflow from estimation, manufacturing, shipping, to invoicing.

While the transition to digital operations needs to be handled with care to avoid overburdening staff, the company remains committed to progressively advancing its digitalization efforts. The goal is to enhance operational efficiency while simultaneously ensuring customer satisfaction.

About Mansei Printing Co., Ltd.

Mansei Printing Co., Ltd. specializes in high-quality special printing processes such as stickers, labels, and foil stamping, making it a leader in its field. With two locations – the head office in Fukuoka and a sales office in Kagoshima, they work closely with a robust network of clients, delivering meticulous services guided by 55 years of expertise in the printing industry.

About Invox Billing Solution

Invox’s invoicing system stands out by supporting the issuance of invoices in both paper and electronic formats, compliant with the invoicing system requirements. Beyond invoices, the platform allows for flexible layouts for a variety of documents like estimates and payment notifications, streamlining the billing process and automating revenue realization and payment reconciliation.

About Invox Inc.

Founded in February 2019 and based in Shinjuku, Tokyo, Invox Inc. is dedicated to enhancing the future for children through their business initiatives. They strive to offer affordable solutions that enhance productivity and create a more prosperous society while working towards environmental sustainability and social responsibility through charitable initiatives.