#USA #Santa Barbara #Xurrent #ITxM #Brian Wenngatz

Xurrent Welcomes Brian Wenngatz as New CEO

Xurrent, a pioneering platform that utilizes artificial intelligence to enhance service and operations management for corporate IT teams and enterprise Managed Service Providers (MSPs), has appointed Brian Wenngatz as its new Chief Executive Officer. This strategic move is geared towards accelerating the company’s mission of integrating IT service management with incident response, a category known as ITxM. Wenngatz brings a wealth of experience in scaling enterprises, particularly in the software and AI sectors, making him a key asset for Xurrent as it aims to solidify its position in the market.

With an impressive track record, Wenngatz previously served as the CEO of Sentera, where he successfully led the company to a strategic acquisition by John Deere. His career spans leadership roles at Fortra, and he is recognized for aiding organizations through transformative phases and global expansions. This expertise is expected to play a critical role at Xurrent, particularly as it enters a new phase characterized by increased enterprise adoption and momentum among corporate IT factions and managed service providers.

Xurrent, which has established a robust foundation, is capitalizing on its growing influence in the IT landscape. The platform has been at the forefront of innovation in unifying IT service management with incident management and response, addressing not just superficial issues but targeting core operational hurdles. Wenngatz expressed excitement about joining the talented Xurrent team, emphasizing the company’s commitment to reliability and ongoing innovation. He stated, “Xurrent has built an incredible foundation, proving that when you unify service desk operations and incident response management, you don't just close tickets – you transform the business.”

Previous CEO Kevin McGibben is transitioning to the role of Executive Chairman. In his new capacity, he will be engaged in shaping the long-term strategic direction of Xurrent while continuing to support Wenngatz and the team in the next chapter of the company’s journey. McGibben declared, “Brian is the right leader to take Xurrent forward. He knows how to align teams around clear priorities, scale organizations effectively, and focus on work that delivers real impact.”

Since its inception in 2023, Xurrent has crafted its pathway through a strategic blend of acquisitions and organic growth. Its ITxM platform is now witnessing record adoption, underscoring the viability of a leadership transition at this pivotal moment in the company's trajectory.

Mark Hastings, CEO and Founder at PSG (the company’s strategic partner), reiterated confidence in Xurrent’s evolving strategy, pointing out that with Wenngatz at the helm and McGibben still closely involved, the company is poised for continued growth.

Xurrent aims to not only enhance productivity but also redefine how IT teams engage with their operational frameworks. By dismantling silos and promoting intelligent collaboration across diverse teams within enterprises, it empowers service leaders with the insights needed to address challenges promptly and effectively. The goal is clear: to revolutionize IT service experiences while placing significance on meaningful impact over mere complexity in operations.

Headquartered in Santa Barbara, California, Xurrent is determined to assist modern enterprises in navigating the intricacies of the digital realm. As the company unfolds its strategic vision under Wenngatz's leadership, it invites clients and partners to learn more about how they can revolutionize service delivery within their operations at www.xurrent.com.

In conclusion, the appointment of Brian Wenngatz as CEO marks a transformative moment for Xurrent, setting the stage for future advancements in IT service and operations management.