GLG Revolutionizes Expert Engagement with Innovative AI-Moderated Calls
In an age where rapid access to trusted information is paramount, GLG has taken a pioneering step in providing global clients with enhanced AI-Moderated Calls. On August 6, 2026, GLG announced this innovative offering, aimed at empowering organizations to engage experts seamlessly through autonomous calls in multiple languages, including English, Spanish, French, and more.
With increasing demand for quick yet comprehensive insights, the AI Moderator stands out as a specially crafted solution that behaves like a human researcher. The AI is adept at guiding structured conversations, ensuring that they remain relevant while exploring qualitative and quantitative dimensions of expert knowledge. According to GLG CEO Gemma Postlethwaite, "Our AI-Moderated Calls make accessing trusted human expertise scalable without compromising on nuance and depth."
A key feature of this system is its ability to operate without the need for calendar coordination, enabling simultaneous calls across different time zones. This flexibility allows experts to participate at their convenience, breaking down barriers typical in expert engagement. Furthermore, clients can program the AI Moderator to collect quantitative feedback through well-designed questions, ensuring that valuable data is easily translatable to insights.
After each call, the generated transcripts allow clients to distill actionable themes with a single click, facilitating faster research outcomes. All outputs are traceable, ensuring accountability and reliability.
The feedback from both clients and experts has been overwhelmingly positive. Experts have found the AI Moderator to conduct conversations that feel natural and engaging, while clients have reported significantly reduced time-to-insight, sometimes achieving results within a matter of hours.
GLG continues to lead the evolution of the research landscape by integrating advanced AI capabilities into its existing offerings. John Londono, Chief Product Officer at GLG, emphasized the collaborative development of this product, highlighting that it has been co-designed with user feedback at its core.
As organizations continue to navigate an increasingly complex world, tools like GLG's AI-Moderated Calls are essential in assisting them to gather critical insights efficiently. The combination of powerful AI technology with human expertise exemplifies a leap towards advancing research methodologies, ensuring that decision-makers have the reliable and timely intelligence needed to maintain competitiveness in their fields.
For organizations eager to harness this tool, GLG's AI-Moderated Calls are set to redefine the parameters of expert interaction, making the research process not only faster but also richer in quality. Companies interested in a demonstration of this capability can reach out to GLG’s service representatives for an in-depth look at how this innovation can work for them.