#Japan #Yokohama #Phoenix Contact #Remote Access #mGuard Secure Cloud

Introduction

On December 1, 2025, Phoenix Contact, a leading manufacturer of industrial connection technology based in Yokohama, Japan, will officially launch its remote access cloud solution, mGuard Secure Cloud. Designed to cater to the growing need for cost-effective remote maintenance services, this new offering promises secure support for industrial equipment located far away from operators.

The Growing Need for Remote Maintenance

With increasing shortages of skilled engineers and the rising costs associated with travel, industries are turning to remote maintenance solutions for their operational needs. However, building a reliable remote maintenance system can be challenging, often requiring additional manpower and complicating the engineer shortage issue further. Additionally, if the established system lacks security, organizations risk facing cyber-attacks that can severely disrupt core systems and cause significant financial damages.

Key Features of mGuard Secure Cloud

Drawing from over a decade of successful implementation in Europe and North America, mGuard Secure Cloud eliminates the need for users to set up their own servers while ensuring secure communication. Through a simple setup process via the cloud, engineers can reduce their workload and establish secure and stable remote access to industrial equipment worldwide. The first two users can access the service for free, with an allowance of up to 8GB per month. Furthermore, the solution includes an option for stable remote maintenance of equipment located in China.

Easy Setup

Setting up mGuard Secure Cloud is straightforward. Users can utilize the cloud wizard to generate configuration files for both mGuard-supported devices and monitoring client terminals. Once the files are uploaded to the relevant devices, remote access can be initiated from the monitoring client with the push of a [START] button.

Global Availability

The mGuard Secure Cloud allows users to maintain equipment located anywhere around the globe with ease. The solution’s mesh structure offers a high level of availability, while the China VPN+ option enables secure VPN communications for monitoring equipment in China.

Convenient Access Methods

The system supports various client devices, such as Windows, Linux, iPhone, and Android. This flexibility allows operators to access the solution using their preferred devices.

Enhanced Security Features

The mGuard Secure Cloud is equipped with comprehensive security measures, including two-factor authentication, role-based access control, and subnet access restrictions. Furthermore, when combined with Phoenix Contact's on-site equipment, it bolsters multi-layer security defenses. This solution is also in compliance with the European Cyber Resilience Act (CRA).

High Cost-Effectiveness

On the client side, users benefit from open free client access (OpenVPN) with simultaneous access for two users at no cost, up to 8GB of usage monthly. Meanwhile, there are no additional charges on the equipment side based on the number of connections (IPSec VPN).

Conclusion

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