#United States #Oklahoma City #Funeral Directors Life #Grooper #AI Handwriting Recognition

Celebrating the Advancement of AI in Funeral Services

In a significant achievement for the funeral services industry, Funeral Directors Life (FDL) has been awarded the 2024 Grooper Client of the Year by BIS, a leader in intelligent document processing. This recognition is not only a testament to FDL's commitment to innovation but also highlights how AI technologies like Grooper can transform traditional practices in the industry.

Leveraging AI for Enhanced Operations

Through its pioneering implementation of Grooper's AI acceleration in contract processing, FDL has demonstrated how technology can enhance operational efficiency. The initiative allows FDL to automate cumbersome manual processes, liberating its staff to concentrate on their core mission: providing compassionate care to bereaved families.

FDL's journey began with a challenge: processing handwritten contracts. While digital contracts could be smoothly integrated into their management software, handwritten documents created significant bottlenecks due to lengthy and error-prone manual data entry. By partnering with Grooper, FDL tackled this issue head-on.

The Impact of Grooper AI Technology

Grooper's advanced AI handwriting recognition technology proved to be the ideal solution for these challenges. FDL evaluated various options but ultimately chose Grooper for its intuitive interface and robust processing capabilities. The collaboration has translated into remarkable efficiencies; FDL upgraded its document capture from extracting just three fields per handwritten document to an impressive 30 fields—tenfold.

Key Transformative Benefits

The implementation of Grooper has yielded several noteworthy advantages:

• - Time Savings: The automation process reduced the time taken for manual data entry from eight minutes to a mere two minutes per contract, resulting in a substantial saving of over 1,900 hours annually.
• - Increased Accuracy: The integration of AI has augmented data accuracy levels by an impressive 15%, bringing the overall accuracy to over 80%.
• - Cost Efficiency: FDL anticipates saving over $50,000 in its first year post-implementation.
• - Enhanced Data Capture: The organization is now extracting data from previously unstructured documents, a task that would have been impossible without AI technology.

Kyle Swearingen, Vice President of Development at FDL, emphasized the transformative nature of this initiative. He noted that the document capture process once felt like a nightmare and was burdened by a multitude of handwriting styles across 20 different document types. But now, the efficiency and data richness achieved through Grooper's technology have been nothing short of revolutionary.

A Positive Impact on Funeral Homes

The fruits of FDL's labor extend beyond internal operations; they empower funeral homes to improve their overall service quality. By streamlining contract processing, funeral directors can devote more time to providing empathetic support during what is often the most challenging time in people’s lives.

Conclusion

The 2024 Grooper Client of the Year Award symbolizes not just FDL's dedication to excellence, but also its vision for a future where technology facilitates better care in the most delicate sectors of our society. As BIS continues to push the boundaries of intelligent document processing, the funeral industry stands to benefit significantly from such innovative applications of AI technology.