IVRy Launches AI Reception and Custom Settings for Partners with Dentsu Digital

IVRy Introduces AI Reception and Custom Settings Feature

IVRy, a pioneering company based in Minato, Tokyo, specializing in interactive voice AI, has recently announced its decision to provide a sophisticated new feature called "AI Reception and Custom Settings" to partner firms. Dentsu Digital has been selected as the first partner, marking a significant step in integrating AI-driven solutions within business frameworks. The official rollout is anticipated in Spring 2026.

The AI dialogue system, named "Aivery," aims to assist companies in addressing more complex and advanced problems by merging AI capabilities with each partner’s expert knowledge. Through this collaboration, IVRy hopes to facilitate the initial steps many companies wish to take in implementing AI.

Background of AI in Business

With the rapid advancements in AI technology, particularly in voice recognition and conversational AI, businesses are now able to automate processes that were once considered challenging, such as phone communication. AI is not just limited to responding to basic queries; it can now manage intricate business operations tied to core company systems. However, many organizations still face difficulties regarding the specific implementation of AI solutions. Concerns about understanding how AI can be adapted to complex processes without having the necessary in-house knowledge are common.

IVRy recognizes this gap and sees immense potential in combining their advanced product offerings with the domain expertise of partner companies. This synergy provides clients with the precise AI-driven strategies they need to initiate and scale their AI usage effectively.

Special Features of the AI Reception and Custom Settings

As part of this partnership, the developer tools for Aivery's AI dialogue scenarios will be made available exclusively to partner firms by Spring 2026. This will allow businesses to create more flexible, customized dialogue scenarios using a user-friendly graphical interface. Moreover, advanced interactions that involve external system integrations and complex branching processes can be designed efficiently using the developer tools provided.

Benefits for Partner Companies

- Enhanced Value Proposition: By integrating Aivery with existing consulting and AI implementation services, partner companies can significantly enhance their value offered to clients.
- New Business Opportunities: Partners can leverage phone dialogue data to create fresh revenue streams.

Benefits for Client Companies

- Tailored Solutions: Organizations can rapidly deploy systems optimized for their intricate operational needs.
- Focus on Core Business: Clients can maintain focus on core operations without diverting significant resources to development or operational design.

Comments from Leadership

Daisuke Kobayashi, Executive Officer at Dentsu Digital expressed enthusiasm about the launch of the AI Reception and Custom Settings for partners. He noted the importance of being able to create flexible AI dialogue scenarios that can cater to diverse business workflows. This, combined with Dentsu Digital's consulting expertise, will enhance the level of support offered to their clients, facilitating greater business growth and operational improvement.

Ryo Takamatsu, CEO of IVRy, stated that their mission is to deliver the best technology to every individual and organization. The collaboration with Dentsu Digital is seen as a significant catalyst in achieving this mission, demonstrating their commitment to understanding and addressing unique business challenges through optimal AI solutions.

Expanding AI Capabilities

Aivery operates 24/7, automating phone responses while improving operational efficiency and customer experiences. The technology enables automatic transcription, summarization, analysis of call content, and even automatic FAQ generation, among other benefits. It seamlessly integrates with existing CRM and SFA systems, converting unstructured data into actionable business resources.

With IVRy’s current deployment across various sectors, including partnerships with both large and small businesses, the platform has successfully issued over 40,000 accounts and processed more than 60 million calls nationwide. The company aims to tackle prevalent societal challenges, such as labor shortages and customer harassment, while driving productivity and efficiency in Japan’s business landscape.

To stay updated with IVRy’s offerings or explore potential collaborations, visit their corporate page linked in the details below.

Company Overview

- Name: IVRy, Inc.
- CEO: Ryo Takamatsu
- Founded: March 2019
- Location: 3-5-19 Mita, Minato, Tokyo 108-0073
- Phone: 050-3204-4610
- Website: IVRy Website

Through this latest development, IVRy continues to position itself as a leader in AI-driven solutions that cater specifically to the needs of modern businesses.