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SBI IKI-IKI Small Amount Short-Term Insurance's Recent Conference

On March 30, 2026, SBI IKI-IKI Small Amount Short-Term Insurance Co., Ltd., headquartered in Minato-ku, Tokyo, successfully hosted its 2nd Policyholder Conference aimed at enhancing dialogue with its customers. The event aligns with the company's commitment to putting customers first, a core principle of the SBI Group. Through this initiative, SBI IKI-IKI seeks to foster direct communication with policyholders, allowing for meaningful exchanges that contribute to improving products and services.

Following the inaugural conference held in June 2025, this gathering represented a continuation of efforts to ensure transparent and relatable discussions. The event was attended by the President of the company, Yuji Saita, who engaged directly with policyholders to discuss their lifestyles, the reasons behind their insurance choices, and gather their evaluations and expectations from the company’s offerings.

Participants were encouraged to voice their opinions, leading to a dynamic exchange of ideas throughout the day. Notably, Saita responded to questions from attendees, providing insights into the company's initiatives and future directions based on the discussions. This open format facilitated an atmosphere of engagement and openness that both policyholders and the company valued highly.

The insights gathered during this conference will be pivotal for the future development and enhancement of SBI IKI-IKI’s products and services. The company is committed to maintaining a two-way communication approach with its policyholders, as they believe that listening to their customers is critical to refining their offerings. Continuing to support a better life for each customer is a mission SBI IKI-IKI takes seriously, striving for customer satisfaction at every level.

As a group company of SBI Insurance Group Co., Ltd., which is listed on the Tokyo Stock Exchange's Growth Market, SBI IKI-IKI has been dedicated to creating easy-to-understand insurance products at affordable rates, directly responding to customer feedback. The company primarily offers life, medical, and nursing care insurance, which have gained significant support, especially among the senior demographic, allowing clients to lead fulfilling lives through peace of mind provided by insurance coverage.

SBI IKI-IKI’s ongoing efforts exemplify a commitment to creating products that resonate with the unique needs of individual customers. Through regular engagement initiatives such as the Policyholder Conference, the company remains dedicated to ensuring that they are not just providers of insurance but active partners in the journey of their policyholders’ lives.

For more information about SBI IKI-IKI’s offerings and their commitment to customers, visit their official website.