BarrierBreak: A Leader in Digital Accessibility
BarrierBreak, based in Mumbai, India, has made headlines by securing its position as a representative vendor in the prestigious 2025 Gartner® Market Guide for Digital Accessibility. This recognition highlights the company's commitment to providing scalable, human-centered digital accessibility solutions powered by advanced technology and expertise.
Commitment to Inclusivity
BarrierBreak's mission revolves around transforming the digital landscape for individuals with disabilities. Their approach emphasizes that accessibility must be comprehensive, inclusive, and impactful. The inclusion in this year's Gartner's Market Guide reflects BarrierBreak's leadership in fostering inclusive digital ecosystems that transcend mere compliance checklists. The company prioritizes empathy, usability, and accessibility compliance across websites, mobile applications, and documents.
Shilpi Kapoor, the Founder and CEO of BarrierBreak, articulated the philosophy behind the recognition: _“We believe Gartner's acknowledgment affirms our 'human-first' approach, where human insight and empathy are magnified by the speed and scale of automation and AI.”_ This perspective underlines BarrierBreak's vision that simply conforming to regulations is not enough; the user experience must be genuinely inclusive and navigable by all.
Insights from Gartner
According to the
Gartner Market Guide for Digital Accessibility, 2025, today’s platforms are increasingly intelligent, proactive, and professional-grade, blending automation with human-centered tools that help organizations integrate accessibility throughout the software development lifecycle. This sentiment reinforces the need for tools that provide detailed insights into the accessibility of digital resources while also supporting organizations in troubleshooting and remediating issues effectively.
A11yNow: The Core of BarrierBreak's Strategy
At the heart of BarrierBreak’s strategy is the A11yNow platform, designed to assist businesses in managing the accessibility of digital resources. A11yNow combines automated analysis, detailed issue tracking, and artificial intelligence to facilitate efficient accessibility implementation.
This revolutionary platform features advanced rule sets to minimize false positives, assigns specific issues to developers or designers, and offers direct access to experts in assistive technology and manual screen reader testing, aligning with Gartner's findings about the irreplaceable value of human expertise in usability testing.
Comprehensive Services Offered
For over 20 years, BarrierBreak has been delivering end-to-end digital accessibility services tailored to the diverse needs of organizations across various sectors. Their suite of services includes:
- - Manual and automated audits
- - Web, mobile, and document remediation
- - Assistance in creating Voluntary Product Accessibility Templates (VPAT)
- - Consulting and training solutions to establish sustainable accessibility practices from the ground up
This holistic approach positions BarrierBreak as the preferred partner for businesses eager to enhance their digital accessibility efforts.
Global Reach and Representation
With a workforce comprising around 40% individuals with disabilities, BarrierBreak embraces diversity while catering to clients in 14 countries. The company aids businesses in complying with essential regulations such as WCAG, ADA, EAA, and Section 508, ensuring that accessibility is woven into the fabric of their software development lifecycle.
Looking Ahead
The recognition by Gartner not only highlights BarrierBreak's current achievements but also sets the stage for future innovations in digital accessibility. Subscribers of Gartner can access the complete findings in the
Gartner Market Guide for Digital Accessibility, 2025.
As the digital world evolves, so does BarrierBreak, committed to making the online environment better for everyone, especially those facing challenges due to accessibility barriers.
Conclusion
BarrierBreak stands as a beacon in the accessibility domain, leading the charge toward a digital future that's inclusive for all. With a firm belief that technology should serve everyone, the company's mission is to continue breaking down barriers, creating an online sphere where everyone can thrive.