#Japan #Tokyo #Customer Satisfaction #NI Consulting #Information Sharing

NI Consulting Achieves Customer Satisfaction Milestone

NI Consulting, headquartered in Minato-ku, Tokyo, has made headlines by securing the number one position in the "Information Sharing Software/Services" category in the newly released "Nikkei Computer Customer Satisfaction Survey 2025-2026". This announcement was made on August 28, 2025, by Nikkei BP, an influential player in IT media.

In this comprehensive survey, NI Consulting stood out with exceptional ratings in key areas. It achieved the highest marks for both "Cost" and "Support", key factors that often dictate customer satisfaction. Additionally, the company received commendable scores in "Reliability" and "Operability", areas critical for ensuring the smooth running of IT solutions in businesses. NI Consulting's CEO, Kazuhiko Nagao, expressed his heartfelt gratitude to all customers who have continuously supported the company's products and services.

With the success of their flagship groupware "NI Collabo 360", sales support system "Sales Force Assistant", and the no-code tool "nyoibox", NI Consulting is committed to enhancing its product development efforts. The company aims to address clients' evolving needs while providing high-quality support and innovative solutions to business management challenges.

The survey conducted by Nikkei BP involved robust methodology targeting IT departments from a total of 12,787 enterprises and organizations across Japan. Companies included in the survey ranged from public sector institutions to listed companies and significant unlisted firms generating annual revenues exceeding 20 billion yen, impacting thousands of business operations nationwide.

NI Consulting was founded in March 1991 and operates under the vision of transforming consulting expertise into software solutions, thus embodying a new form of consulting. The company has successfully integrated consulting packages into over 16,000 organizations, making their high-quality digital transformation (DX) services accessible at competitive prices.

The company boasts a diverse client base, which testifies to their ability to adapt their offerings to various industries, scales, and operational demands. Moreover, their focus on areas such as strategy building and strengthening sales capabilities aligns well with contemporary business needs, ensuring comprehensive business support.

The company operates numerous offices across the nation, allowing them to provide localized support while maintaining a centralized approach to service excellence. With 70 employees, NI Consulting continues to innovate and lead in the business consulting technology domain.

For a detailed overview of the survey results and insights into the methodology used, visit the following URL: Nikkei X Tech.

Company Overview

• - Name: NI Consulting Co., Ltd.
• - Established: March 1991
• - Headquarters: 19F, Shinagawa East One Tower, 2-16-1 Konan, Minato-ku, Tokyo 108-0075
• - Capital: 210 million yen
• - CEO: Kazuhiko Nagao
• - Number of Employees: 70
• - Services: Management consulting, development and sales of management support systems including VMS, SFA, CRM, and groupware.
• - Website: NI Consulting Website

With a relentless focus on quality and customer satisfaction, NI Consulting stands poised to continue its journey of excellence, ensuring its clients receive the best in class service and solutions for their information-sharing needs.