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Wirex Limited's 2025 Transparency Report: A New Standard in Accountability

In an era where transparency is paramount, Wirex Limited has taken a step forward by releasing its 2025 Transparency Report. The report showcases its dedication to integrity and customer protection in the ever-evolving landscape of digital finance. Wirex is not merely making promises; it is backing its claims with hard data, setting a new benchmark in an industry often criticized for lack of sincerity and measurable accountability.

Key Highlights from the Report

One of the standout figures in the report is the staggering £630,000 blocked in suspected proceeds of crime during the year 2025. This accomplishment shines a light on the powerful systems in place to thwart financial crime, reinforcing Wirex’s commitment to maintaining a safe environment for its customers.

Fraud Prevention Initiatives

Given the rising trend of online scams, Wirex identified and prevented £183,752 from falling victim to retail scams in 2025, of this, £156,145 was directly associated with Authorised Push Payment (APP) fraud. Such figures not only highlight Wirex's effectiveness but also illustrate the growing threat that individuals face in the digital landscape.

Anti-Money Laundering Efforts

The report details that Wirex submitted approximately 500 Suspicious Activity Reports (SARs) to the UK National Crime Agency and assisted in 87 law enforcement investigations, including complex cases involving money mule networks. These actions represent not only compliance with regulations but also a proactive stance in combating money laundering.

Continuous Monitoring for Compliance

In a dynamic regulatory environment, Wirex has been vigilant in daily monitoring, screening against more than 30 global sanctions lists. This ongoing diligence ensures compliance and minimizes the risks associated with rapidly changing sanctions regimes.

Responding to Customer Concerns

Wirex received 244 customer complaints over the year, with a commendable resolution rate of 68% within 15 working days. However, 36 complaints were upheld, with issues like the