#USA #Awards #Boston #Customer Satisfaction #Nasuni

Nasuni Achievements: A Testament to Customer Satisfaction

In a significant milestone for 2026, Nasuni has reaffirmed its position as a leader in the realm of customer satisfaction within the enterprise technology sector. The company has proudl... this drive is evident in Nasuni’s performance, underscored by the sixth consecutive NorthFace ScoreBoard Service Award (NFSB) from the Customer Relationship Management Institute (CRMI). Not only did they maintain the esteemed NPS of 88, but they also celebrated a remarkable CSAT score of 98% alongside a ScoreBoard Index rating of 4.8 out of 5.

The NorthFace ScoreBoard Service Award is one of the industry's premier accolades, focusing strictly on customer feedback through independent audits. This year, Nasuni is once again prominently featured among elite companies globally, delivering unparalleled customer service that resonates deeply with clientele. These accomplishments are a reflection of the company's relentless pursuit of excellence, aimed at providing organizations with top-notch file data management solutions.

Sam King, Nasuni’s CEO, highlighted this achievement by stating, "Our customers' success is our success. It's not just a slogan; it's the foundation of our operations. Earning these recognitions year after year showcases the trust our customers place in us and our commitment to their needs. As demand for effective management of unstructured data grows, especially for teams leveraging AI, we are positioned to meet and exceed those requirements."

In addition to the NorthFace ScoreBoard accolades, Nasuni also shone in G2’s Summer 2026 Reports, receiving top rankings in a whopping 15 key categories. This recognition speaks volumes about the positive sentiment among customers regarding products and services offered by the company. Notable mentions include high rankings in the Enterprise Grid Report for Hybrid Cloud Storage Solutions, the Enterprise Relationship Index, and the Mid-Market Usability Index for Cloud File Storage, illustrating Nasuni's commitment to usability and effective implementation.

Feedback from clients further underscores the company's strategic importance. Mark Chemacki, Director of Technical Strategy at Omnicom Group, praised Nasuni's professional service teams for their responsiveness, expertise, and commitment to achieving desired results. He expressed that the innovative unstructured data management platform, tailored support, and collaboration with Nasuni have significantly enhanced the company's data management capabilities.

This level of recognition not only validates the value customers derive from Nasuni's offerings but also highlights the firm's ongoing investments in refining and enhancing customer experiences. Nasuni promises to continue to combine leading unstructured data management solutions with unparalleled support, aiming to alleviate infrastructure complexities for enterprises while protecting vital data, and activating it efficiently for both teams and AI on a global scale.

Built on a patented framework that integrates cloud object storage with advanced file services, Nasuni empowers organizations by ensuring high-performance file access, global data availability, and a reliable single source of truth that is AI-ready. With a clientele of over 1,300 enterprises worldwide, Nasuni stands out as a crucial ally for firms looking to modernize their file infrastructure while fortifying data security and operational capabilities.

As we look forward to more innovations from Nasuni, keen interest is placed on how their evolving solutions will continue to meet the dynamic needs of organizations in an increasingly data-driven world. For more information regarding their industry-leading customer experience and management solutions, visit Nasuni's official website.