#United States #Delaware #Bank of America #Kelly Firment

Bank of America Appoints Kelly Firment as President of Delaware

In a strategic move to bolster its presence in the state, Bank of America has announced the appointment of Kelly Firment as the president of the Delaware branch. Firment, who previously served as the Small Business and Vehicle Client Servicing executive, is expected to leverage her extensive experience to strengthen local connections and enhance business operations.

Firment succeeds Chip Rossi, who led the Delaware market for over 15 years before retiring in June 2025. This leadership transition marks a significant moment for Bank of America as it continues to navigate the competitive landscape in the financial sector. Brian Moynihan, CEO of Bank of America, expressed confidence in Firment's leadership, asserting that her established relationships with clients and community members will be invaluable in driving responsible growth in the region.

Having launched her career with Bank of America in 1988, Firment has amassed a wealth of experience across various departments, including operations, strategic planning, and marketing. Her tenure at the bank has been marked by significant achievements such as launching new business sectors within Merrill and spearheading human resources initiatives designed to foster growth. As president, her dual role will also see her continuing to oversee the Small Business and Vehicle Client Services, where she caters to over 3.4 million small business clients and manages services for millions of vehicle loan clients.

Firment’s approach aims to deepen the relationship between the bank and its clients, enhancing the overall service experience through tailored strategies. She is particularly passionate about community empowerment, focusing on enhancing education quality and access in Delaware. Her advisory role at West Chester University and partnerships with several educational institutions illustrate her commitment to leadership development and mentorship.

Adding to her community-centric profile, Firment serves on the board of Great Oaks Charter School in Wilmington and is the chair emeritus of the Delaware Community Foundation's Opportunity for All Committee. Her efforts reflect a broader commitment within Bank of America to invest in local communities and support underserved populations.

Bank of America, recognized as one of the leading financial institutions globally, continues to enhance its service offerings across diverse segments, providing comprehensive solutions ranging from personal banking to corporate financial services. With approximately 69 million consumer and small business accounts in the U.S., the bank maintains a robust network of retail centers and ATMs, alongside its award-winning digital banking platform.

Ask the new Delaware President Firment how she plans to navigate these challenges and capitalize on new growth opportunities in a rapidly evolving market. Her previous successful strategies, combined with her community focus, position her as a key player in continuing Bank of America's legacy of responsible growth and client service excellence in Delaware.

In conclusion, the appointment of Kelly Firment as president of Bank of America Delaware reflects a forward-thinking strategy that prioritizes local engagement and deepens client relationships. Her extensive experience and commitment to community development bode well for the financial institution as it seeks to maintain and enhance its market position in Delaware.