Introduction
In a significant step towards modernizing employee training, Kurzer Japan, a member of the Mitsui Chemicals Group, has adopted the AI-driven role-playing system known as "Kartie Role Play," developed by Sapeet. This innovative training tool aims to enhance employee communication skills by utilizing artificial intelligence to facilitate practical and repetitive learning experiences.
Background of Implementation
Kurzer Japan has a long-standing legacy of contributing to the dental healthcare field for over 90 years, headquartered in Bunkyo, Tokyo. Recognizing the diverse backgrounds of its employees, the company emphasizes the necessity for effective communication and constructive problem-solving. The integration of the Kartie Role Play system is intended not only to reinforce knowledge gained in traditional learning environments but also to develop a unified communication style across the organization.
The core focus of this initiative is to foster "assertive communication" among staff members, allowing them to build trust through better interactions and ultimately increasing productivity as a team. The role-playing scenarios, driven by AI avatars, will enable employees to practice and apply their communication skills effectively in real-world contexts.
Objectives of the Training
The training sessions will simulate everyday workplace situations, such as meetings with subordinates or inter-departmental negotiations. These scenarios are designed to promote a respectful exchange of ideas, where employees can express their viewpoints while still acknowledging and valuing others’ opinions. This approach is critical for achieving productive consensus, even in challenging discussions.
Furthermore, the training program aims to level the disparity in communication proficiency among employees, ensuring that everyone can engage in fruitful dialogues. By practicing with AI avatars, staff members will not only gain knowledge but also acquire the confidence needed to apply what they learn in various situations.
Future Directions
Looking ahead, Kurzer Japan plans to expand the use of the Kartie Role Play system beyond general communication enhancement to include sales training, where customer interaction scenarios will further develop these skills. Sapeet is committed to supporting Kurzer Japan in improving internal communication quality, while also exploring new avenues for AI-driven human resource development.
About Kartie Role Play
Kartie Role Play is an advanced role-playing training system that utilizes AI avatars to provide employees with hands-on training experiences. Below are some key features:
- - Automatically Generated Scenarios: Utilizing AI to create and edit role-play scenarios automatically, ensuring that content is relevant and comprehensive by including insights from online resources and internal manuals.
- - Interactive Training with AI Avatars: Employees can engage in diverse scenarios and learn efficiently while managing their own schedules without always relying on supervisors.
- - Objective Evaluation through AI: The system provides objective feedback based on predetermined criteria, highlighting areas for improvement while ensuring consistent evaluations regardless of the evaluator’s skill level.
- - Reviewing Role-Play Sessions: Employees can revisit their recorded sessions, as well as access transcripts of conversations, allowing both them and their managers to identify focus areas for future training.
For more information about Kartie Role Play, visit
Kartie's Official Website.
About Kurzer Japan
Kurzer Japan is part of an internationally recognized company based in Hanau, Germany, specializing in dental healthcare technologies. The company prides itself on being a partner to dental healthcare professionals by providing aesthetic, restorative, and digital solutions along with an array of products and services.
- - Company Name: Kurzer Japan Co., Ltd.
- - Location: 2nd Floor, TSK Building, 4-8-13 Hongo, Bunkyo, Tokyo
- - CEO: Satoshi Misawa
- - Website: Kurzer Japan Official Site
About Sapeet
Sapeet is a Tokyo University startup that leverages AI to analyze unique veteran insights for companies, enhancing their core business values. By providing user-friendly communication and body analysis AI systems, Sapeet facilitates the establishment of effective collaborations between AI and human resources.
- - Company Name: Sapeet Co., Ltd.
- - Location: 8th Floor, Ichigo Mita Building, 5-13-18 Shiba, Minato, Tokyo
- - CEO: Eiji Tsukiyama
- - Market: Tokyo Stock Exchange Growth (Stock Code: 269A)
- - Website: Sapeet Official Site
- - IR Information Registration: Newsletter Registration