#USA #MRI Software #Solon #Multifamily #Engage Suite

MRI Software Launches Comprehensive Engagement Suite

MRI Software, a prominent name in global real estate solutions, has recently announced the rollout of MRI Engage™ for Living. This innovative suite is designed to revolutionize the leasing process for both residents and property management teams, offering a seamless experience from the initial inquiry to renewal.

In a world where technology expectations are increasingly high, MRI Engage addresses the complexities faced by leasing agents and renters alike. With its all-encompassing features, it simplifies the multifamily rental experience, helping teams manage everything from applications to resident interactions seamlessly.

Features of MRI Engage

One of the core principles of MRI Engage is to address the fragmentation seen in traditional PropTech tools. Eric Walsh, Executive Managing Director of North America at MRI Software, emphasized the need for a unified system that eliminates inefficiencies in the leasing process. The suite integrates important functionalities including:

• - AI-Powered Leasing: The use of AI facilitates faster communication between leasing agents and prospective tenants. By identifying the intent behind messages, it enables quick and personalized responses.
• - Integrated Portals: MRI Engage includes portals for residents and leasing agents, making access to vital information straightforward and efficient. From tracking application statuses to managing maintenance requests, everything is contained within a user-friendly interface.
• - Enhanced Communication Tools: The platform consolidates various channels, allowing agents to interact with prospects more effectively and nurturing leads more efficiently.
• - Self-Service Options: Residents can manage their own preferences, make payments, and interact with property management, thus enhancing satisfaction and retention rates.

Benefits of the Suite

The introduction of MRI Engage comes at a time when efficient property management systems are paramount. Key benefits include:

• - Increased Productivity: By utilizing MRI's multifamily CRM alongside the Ask Agora AI assistant, agents can manage guest card data, provide immediate answers, and draft communication with ease.
• - Faster Leasing Process: The platform improves application processes, potentially cutting down the average time taken to apply by nearly 60% compared to other portals.
• - Occupancy Management: By providing a complete system for tracking leads and resident interactions, teams gain comprehensive visibility into the leasing pipeline.
• - Resident Satisfaction: Self-service portals enhance user experience, allowing for easy tracking of maintenance requests, rental payments, and access to community amenities.
• - Improved Retention: The suite captures all interactions, enabling property staff to offer consistent and tailored service, which is crucial during staff transitions.

Integrations and Availability

MRI Engage integrates seamlessly with the full suite of MRI's multifamily solutions, as well as the MRI Partner Connect ecosystem. It is currently available for clients using MRI Property Management X (PMX) Residential Management and Yardi Voyager.

About MRI Software

MRI Software stands as a leader in the PropTech space, transforming the way communities interact within real estate. With a client base exceeding six million users, MRI provides innovative solutions that ensure property managers and residents can navigate modern housing complexities with ease and confidence. The company's dedication to open platforms allows real estate organizations to effectively manage their properties while staying tuned to market dynamics.

For more information on the MRI Engage™ suite and the array of services MRI Software offers, please visit mrisoftware.com.