Revolutionizing Communication: RevComm's MiiTel Integrates with KDDI's Call Recording Features

RevComm Inc., headquartered in Chiyoda, Tokyo, has made a significant stride in the business communication sector with its voice analysis AI, MiiTel. The company has successfully integrated its platform with KDDI’s call recording functionality, a direct collaboration that sets a new standard in the market. This integration enables businesses to receive call recording data directly from KDDI's services for analysis using the MiiTel platform.

As of January 2026, RevComm stands out as the sole partner on the KDDI website that provides cloud-based voice analysis AI capable of directly linking with KDDI's call recording service. This connection is particularly beneficial to enterprises striving to enhance productivity and ensure compliance, especially in field sales operations where the demand to visualize and analyze mobile call content is on the rise.

Why Direct Integration Matters

RevComm's collaboration with KDDI allows the use of mobile numbers like 080 while leveraging MiiTel's AI analysis capabilities. When calls are made using the KDDI call recording feature, the audio files are securely transmitted to MiiTel without the need for a separate application. This seamless data flow has garnered praise for its efficiency.

1. High Availability Through Direct Integration

The system architecture is straightforward, allowing direct reception of audio data from KDDI's network. This streamlined approach enhances data transfer stability, ensuring that crucial business conversation data is reliably stored and analyzed within MiiTel, making it a favored choice for enterprises prioritizing reliability.

2. Cost-Effective Implementation

By simplifying the system configuration, the direct integration reduces both implementation timelines and operational costs. Businesses can adopt this advanced AI analysis without having to install new applications, maintaining a familiar experience with their mobile devices. This feature is particularly advantageous for large organizations considering implementation.

The functionality enables businesses that frequently contact personal mobile numbers to continue nurturing their customer relationships while utilizing MiiTel’s analysis features. This includes capabilities such as transcription, speaker identification, emotion and trend analysis, and meeting record generation. Furthermore, with the unique AI feature “MiiTel Synapse Copilot,” organizations can automate the collection and accumulation of internal and external discussions conducted through all channels, including phone calls, web conferences, and face-to-face meetings. This AI can extract insights from these discussions, creating valuable knowledge repositories.

RevComm's mission remains steadfast: “Reinventing communication to create a society where people appreciate each other.” The company continues to enhance the value of the MiiTel brand and contribute to productivity improvements across various industries.

Important Note: To utilize the integration with KDDI’s call recording feature, contracts for both MiiTel Phone's analytical capabilities and the call recording function are necessary.