First Horizon Bank Operations Earns 2024 Commitment Award from TNCPE
The First Horizon Bank Operations team recently received notable recognition with the
2024 Commitment Award presented by the
Tennessee Center for Performance Excellence (TNCPE). This commendation is a testament to the bank's dedication to operational excellence and continuous improvement practices.
Since its establishment in the early 1990s, TNCPE has played a pivotal role in enhancing the performance of over 1,000 organizations across diverse industries. This organization employs the
Baldrige Excellence Framework, which provides vital assessments and constructive feedback to help companies enhance their operational processes, bolster client relationships, and achieve sustained success.
Amy Shreve, the Executive Vice President and Operations Executive at First Horizon Bank, remarked, “This recognition is a reflection of our unwavering commitment to advancing our operational methodologies striving for excellence. It illustrates the relentless efforts and enthusiasm of our Operations team to meet and exceed the highest standards of performance for our clientele and the communities we serve.”
The distinction from TNCPE is not merely a one-time accolade; it signifies a multi-year journey that underscores a company's consistent pursuit of improvement, top performance, and exemplary service delivery. First Horizon Bank continues to prioritize operational enhancements, ensuring robust relationships with its client base across the 12 states it serves.
As a financial institution with a rich legacy and a strong regional presence, First Horizon has focused on empowering clients, communities, and employees by providing exceptional capital and counsel. The bank, headquartered in
Memphis, TN, boasts an impressive asset total of
$82.6 billion as of September 30, 2024. Through its banking subsidiary, First Horizon Bank, the organization extends its services to a wide range of clientele by offering commercial, private banking, small business, trust management, and various other banking services.
Moreover, First Horizon has consistently been recognized for its outstanding workplace culture, having earned accolades from
Fortune and
Forbes as one of the nation’s top employers. The bank has also achieved a spot on the list of Top 10 Most Reputable U.S. Banks, underscoring its commitment to both employee satisfaction and community trust.
For a deeper insight into the latest TNCPE award winners and their contributions to enhancing performance excellence, please visit
TNCPE.org.
In summary, the award garnered by First Horizon Bank serves not only as a badge of honor but also as a motivation to continue innovating and improving their operations, reinforcing their status as leaders in the regional banking sector. This achievement exemplifies the bank's philosophy of prioritizing excellence both in service and in corporate ethics, which ultimately aims to elevate customer satisfaction and community engagement.