#United States #Detroit #data privacy #Personal Information #Detroit Wayne

Detroit Wayne Integrated Health Network Reports Data Privacy Incident

On July 8, 2025, the Detroit Wayne Integrated Health Network (DWIHN) publicly revealed details about a recent data privacy incident. This notification comes as part of DWIHN's commitment to transparency and accountability in handling sensitive personal information.

Overview of the Incident

The incident in question occurred on August 20, 2024, when a staff member reported potential compromise involving a DWIHN-issued laptop. While using the laptop for personal tasks remotely, it was allegedly accessed in a manner that raised security alarms. Notably, at that moment, the laptop was disconnected from DWIHN's internal IT network and not physically located on the organization's premises.

Upon learning of the possible breach, DWIHN acted quickly by shutting down the device to mitigate any further risks. The IT department, in conjunction with an independent third-party forensic team, conducted a thorough examination of the laptop and the data it contained.

What Information Was Affected?

Following an in-depth investigation, DWIHN confirmed that certain personal details had been accessed by an unauthorized individual. The information compromised included:

• - Individual's name
• - Medical Record Number
• - Medicaid Number
• - Medicare Number
• - Diagnosis and Diagnostic Testing Details
• - Case Notes
• - Discharge Plans
• - Physician Notes

Despite the serious nature of this breach, DWIHN indicated that, at this time, there is no evidence suggesting misuse of the accessed information.

Actions Taken by DWIHN

In reaction to this unfortunate incident, DWIHN took immediate corrective measures. On or around October 14, 2024, the network sent formal notifications to all individuals potentially affected by the breach. Along with this notification, affected individuals were offered a 12-month complimentary membership in Equifax® Credit Watch™ Gold, providing them with additional resources to protect their personal information.

Moreover, DWIHN has proactively enhanced its data privacy systems and security practices to prevent future occurrences. This includes a comprehensive review of their IT security protocols and staff training programs that focus on enhancing cybersecurity awareness. Over the past six months, considerable effort has been dedicated to fortifying organizational security measures, including initiatives designed to educate employees about phishing prevention and overall data security best practices.

Next Steps for Affected Individuals

DWIHN acknowledges the anxiety and inconvenience that can arise from such incidents. Individuals seeking further information or who have questions regarding this event can reach out to a dedicated toll-free helpline at 844-218-4457. The helpline is available Monday through Friday, from 9 am to 9 pm Eastern Time.

Overall, DWIHN expresses deep regret over this incident and reiterates its commitment to safeguarding the privacy and security of its patients. The organization is taking diligent steps toward mitigating the impact of the breach and ensuring that similar incidents are preemptively addressed in the future.

DWIHN remains focused on transparent communication and is dedicated to the ongoing protection of personal data as part of its mission. This incident serves as a critical reminder of the importance of data security and the responsibility organizations hold in safeguarding sensitive information.