#United States #Nextep #ClearlyRated #HR Services #Norman, Oklahoma

Nextep's Triumph in HR Services

Nextep, a prominent player in the HR services sector, has garnered significant recognition by clinching ClearlyRated's 2025 Best of HR Services Award, spotlighting their unwavering commitment to outstanding client service. This accolade is particularly noteworthy as it is based solely on client feedback, making it a direct reflection of their dedication and effectiveness in the HR industry.

A Benchmark for Excellence

The Best of HR Services Award showcases firms that have demonstrated exceptional service quality. According to ClearlyRated's evaluations, Nextep's Net Promoter Score (NPS) reached an astounding 59% above the industry average, highlighting their clients' satisfaction and loyalty. Impressively, 75.7% of their clientele assigned satisfaction scores between 9 and 10 out of 10, compared to an industry average of 55% in 2024. These numbers are not just statistics; they underscore the strong relationships Nextep has built with its clients.

Leadership Recognition

Brian Fayak, President and CEO of Nextep, expressed immense pride in the recognition, stating, "Providing superior, impactful service to our clients has always been at the center of our business, and we are thrilled to see that reflected in their feedback." This statement resonates with the ethos that drives Nextep's team. Fayak went on to commend every team member for their relentless commitment to client satisfaction, indicating that these results stem from collective effort and dedication.

Innovative Client-Centric Approach

What sets Nextep apart in a crowded marketplace is its unique approach to client management and service delivery. Their strategy emphasizes building meaningful relationships and offering expert guidance, particularly in challenging business areas. This dedication to personalized service paired with their innovative technology solutions positions Nextep as a leader in the Professional Employer Organization (PEO) field.

As ClearlyRated's CEO, Baker Nanduru, noted during the announcement: "These remarkable organizations have set themselves apart through their relentless pursuit of service excellence and extraordinary client experiences." Nextep's success is a testament to their focus on professionalism and high standards.

About Nextep

Founded to assist businesses of all sizes, Nextep provides a broad range of HR solutions, including payroll processing, employee benefits, HR consulting, and risk management. Their tech-forward services cater to modern workplace needs, facilitating growth and efficiency in client operations.

For those interested in discovering how a PEO can enhance their business, Nextep invites potential clients to visit their website for more information.

About ClearlyRated

ClearlyRated is an organization dedicated to helping B2B service firms gain insights into client relationships and improve service standards. Their platform is designed to connect prospective clients with top-rated service providers based on genuine client feedback, making the selection process for HR services more informed and reliable.

Conclusion

Receiving the Best of HR Services Award is a significant achievement for Nextep, reinforcing their position as an industry leader. As the company continues to innovate and prioritize client service, it sets a benchmark for others in the HR sector to aspire to, ultimately enhancing the standard of service offered across the board.