Aim Technologies and Comsys Info Systems Join Forces in Robotics Solutions to Address Labor Shortages

Partnership Overview

Aim Technologies and Comsys Information Systems have officially signed a capital and business partnership agreement on March 25, 2025, completing an investment by Comsys in Aim Technologies on March 28. The collaboration aims to address social challenges stemming from the declining workforce, particularly labor shortages, by integrating their respective technologies and expertise to offer innovative solutions utilizing service robots.

As the labor force decreases, service robots are increasingly recognized as essential tools for improving work efficiency and enhancing labor conditions. However, their deployment in many workplaces remains limited. Aim Technologies has strengths in developing a variety of robots and elevator integration technologies, while Comsys Information Systems has been advancing the capabilities of robots through its “Comsys Robotics Solutions,” utilizing AI and IoT technologies.

Through this partnership, both companies intend to combine their technologies to maximize the potential of service robots, thereby aiming to solve societal problems and create new market opportunities.

Scope of Implementation

Particularly in sectors such as hospitality, retail, residential buildings, and office spaces, there is an increasing adoption of cleaning robots, delivery robots, and transport robots as one of the solutions to the pressing labor shortage problem. However, a significant challenge lies in the fact that most existing elevators in Japan are outdated models that make it difficult to establish a communication connection with robots, often incurring high costs and time for such integration. The AIM EV Adapter developed by Aim Technologies addresses this issue by allowing any elevator, regardless of whether it is new or old, to be connected with robots quickly and affordably, facilitating the automated boarding and deboarding of robots even during late night or early morning hours.

Collaborative Solutions

Comsys Information Systems will offer its “Service Robot Solutions,” which include the sales, installation, and operational support of service robots, along with a nationwide integrated call center service. In parallel, it will also provide “Comsys Robotics Solutions” to customize and enhance robot functionality through AI and IoT technologies. This integrated approach will ensure consistent support for robot sales, installation, and customer service, leveraging the nationwide infrastructure of Comsys while Aim Technologies contributes high-level robot development and elevator integration technology.

In doing so, the partnership will accelerate efforts to tackle social issues such as labor shortages and operational efficiency while expanding the robotics market.

Future Development

Both companies are committed to integrating Aim Technologies’ innovations with Comsys Information Systems’ robotics solutions to support various industries, including hospitality, logistics, and manufacturing. They will utilize Comsys Group's extensive national network to address regional challenges and jointly develop next-generation robotics solutions. The goal is to provide innovative services while contributing to solving societal issues.

Conclusion

In summary, the partnership between Aim Technologies and Comsys Information Systems represents a significant step towards leveraging robotics in addressing pressing labor shortages across industries. As they work together to create integrated solutions, it is anticipated that this collaboration will not only enhance operational processes but also enrich the overall experience in service environments.

For more detailed information about their services, refer to Comsys Information Systems’ official website or contact their support team directly.

About Comsys Information Systems

Founded in April 2009 as an independent entity from Comsys Holdings Group, Comsys Information Systems specializes in software development within the information communication system sector. It has cultivated advanced information processing technologies serving various industries, including telecommunications, governmental institutions, and financial organizations.

About Aim Technologies

Aim Technologies, established in September 2019, focuses on deploying AI service robots across diverse fields such as hospitality, manufacturing, logistics, and healthcare. Their mission involves facilitating seamless elevator integration for robots, creating a sustainable coexistence between humans and robots in the community.