#Germany #ISO 27001 #Nuremberg #SOC 2 Type 2 #Paessler GmbH

Paessler's Commitment to Security

Paessler GmbH, a renowned leader in IT and OT network monitoring, recently announced a significant achievement in its commitment to security and compliance. The company has successfully completed its inaugural SOC 2 Type 2 and ISO 27001 audits with no deviations or findings. This marks a significant milestone in reinforcing the trust that its users place in their monitoring solutions.

Key Audit Findings

The completion of these rigorous audits provides Paessler's customers with independent validation of its security controls and quality management processes. The SOC 2 Type 2 audit assesses the adherence to security controls over an extended period, specifically covering operations from April 1 to October 30, 2025. This globally recognized standard holds particular importance in North America, ensuring that organizations meet stringent security criteria.

Conversely, ISO 27001 certifies the Information Security Management System (ISMS) of the organization and verifies compliance with 92 security controls. This certification is widely valued, especially within the European Union, recognizing the commitment to maintaining robust security practices.

Paessler has also maintained its ISO 9001 certification, which demonstrates ongoing dedication to quality management processes and consistent service delivery.

Meeting the Needs of Customers

These certifications are vital as they address the evolving security and compliance requirements faced by customers, particularly during procurement and vendor approval processes.

Importance in Regulated Sectors

For IT teams operating in highly regulated sectors, including healthcare, financial services, and government, the SOC 2 Type 2 and ISO 27001 certifications provide essential documentation required for compliance departments during vendor evaluations. Specifically, the ISO 27001 certification meets the requirements of the European market, while the SOC 2 Type 2 certification aligns with the standards demanded in North America.

Additionally, corporate security teams within larger organizations can leverage these certifications to expedite vendor approvals by providing independent evidence of Paessler's security practices. This advancement significantly reduces delays that are often encountered during lengthy approval processes.

Supporting Infrastructure Monitoring

The independent audits also validate Paessler's security controls for clients who depend on PRTG to monitor crucial infrastructure—where downtime can severely compromise operational efficiency, safety, and service delivery.

Incorporating these certifications allows the organization to proactively address security inquiries during vendor assessments, helping to shorten evaluation timeframes and facilitating faster deployment of their solutions. Jay Miller, CISO at Paessler GmbH, expressed the organization's responsibility to deliver secure monitoring solutions. He stated, "Our customers depend on PRTG to maintain the infrastructure that keeps their organizations running. When they trust us with visibility into their critical systems, we have a responsibility to demonstrate that we take security seriously. Achieving SOC 2 Type 2 and ISO 27001 certifications with no findings validates our security practices and gives customers the documentation they need for procurement and compliance."

About Paessler

Since its inception in 1997, Paessler has committed itself to enhancing the efficiency and reliability of critical IT, OT, and IoT systems. Their flagship product, PRTG Network Monitor, empowers over 500,000 users in more than 190 countries, including industry-leading organizations, by providing the necessary visibility to avert downtime, lower costs, and optimize performance throughout their infrastructure.

For further information on how Paessler can enhance your organization's monitoring capabilities, visit www.paessler.com.