#USA #Cambridge #AI Agents #VoiceRun #Flybridge Capital

VoiceRun Launches Full-Stack Voice AI Platform

Introduction to VoiceRun

VoiceRun, a cutting-edge platform dedicated to voice artificial intelligence (AI), recently announced the completion of a $5.5 million seed funding round led by Flybridge Capital Partners, along with participation from RRE Ventures and Link Ventures. This funding aims to bolster the development and market entry of their Voice AI solutions, addressing the increasing demand among enterprises for robust and efficient voice agents.

The Need for Advanced Voice AI

As industries evolve, the use of AI agents is projected to rise dramatically, with estimates suggesting that 85% of enterprises will be utilizing AI technology by the end of 2025. In light of this, the ability to maintain control over in-house development processes and infrastructure is paramount. VoiceRun's platform adopts a unique code-first approach, enabling quicker deployment while allowing technical teams to retain full control over their applications.

Features of the VoiceRun Platform

VoiceRun offers a sophisticated orchestration layer that includes features such as:

• - Speech-to-text (STT) and text-to-speech (TTS) functionalities
• - Large language models (LLMs) for advanced interaction
• - Telephony integration and latency management tools
• - Real-time system monitoring and iterative improvement capabilities

Customers using VoiceRun will own their application-layer code, ensuring complete autonomy over their AI landscape. This empowers teams to quickly roll out solutions that meet strict security and compliance requirements while enhancing user experience.

Quotes from Leadership

Nick Leonard, co-founder and CEO of VoiceRun, stated, "Voice AI is experiencing a significant surge in interest, yet numerous projects stall between impressive demos and sustainable production. The support from this seed funding accelerates our initiatives to build scalable and durable infrastructure, providing our clients with deployment flexibility and comprehensive oversight."

Industry Impact and Client Success

The company, which was previously known as Prim AI, is now transitioning to its new identity that reflects its focus on enterprise-grade solutions. Chip Hazard, General Partner at Flybridge Capital Partners, emphasized the potential of VoiceRun by stating, "Voice is an optimal interface for many AI applications, but integrating these applications into production presents daunting challenges. VoiceRun fills that gap, empowering businesses to build, govern, and scale top-tier voice solutions effectively."

VoiceRun's platform boasts of streamlining various applications in sectors including restaurant technology, insurance, banking, and telecommunications. By simplifying the infrastructure development timeline from weeks or months to mere days, VoiceRun's technology establishes itself as vital for companies eager to harness the capabilities of voice AI.

Core Layered Structure

The VoiceRun platform comprises three primary layers that enhance its capabilities:
1. Infrastructure & Orchestration: This layer incorporates adaptable STT, LLM, and TTS pipelines, allowing for easy prompt interruptions and turn-taking. Users can choose from public cloud solutions, their own virtual private cloud (VPC), or on-premises deployments according to their compliance needs.
2. Developer Control: The platform facilitates standard Git and command-line workflows, fostering complete code ownership. This allows teams to integrate APIs, manage data transformations efficiently, and implement complex logic without vendor delays.
3. Enterprise Tooling: Offering comprehensive telemetry, LLM evaluations, and synthetic data generation for accuracy improvements, this layer significantly enhances deployment efficiency and service quality over time.

Positive Customer Feedback

Customers have already begun rolling out VoiceRun’s solutions in various applications such as phone orders, contact center management, and lead qualification tasks where every millisecond counts. Chad Jaquays, COO at Tivly, shared his experience: "VoiceRun accelerated us from initial deployment to full production within weeks, providing tools and evaluations that continuously guide our improvements, leading to higher customer satisfaction rates."

Looking Ahead

VoiceRun aims to reinforce its position as a leader in enterprise voice agents by continuously innovating its platform. With the recent funding, the company is set to expand its market presence further and refine its offerings meticulously, ensuring client success in this rapidly advancing domain.

For more information or to request a demo, visit voicerun.com.

About VoiceRun

Based in Cambridge, Massachusetts, VoiceRun specializes in developing empowering solutions for enterprise voice agents. The company's innovative design allows teams to maintain control over their infrastructures while providing real-time orchestration capabilities that meet security and compliance standards.