Transforming Pediatric Home Care with AI: A New Era in DX Management

Transforming Pediatric Home Care with AI

In the rapidly evolving landscape of healthcare, Takuto Iwaoka, a young entrepreneur from Asahikawa and Sapporo, is making significant strides in pediatric home nursing. His company, irohasu, aims to increase the future workforce by enhancing care for children through innovative Digital Transformation (DX) strategies. Iwaoka’s mission emphasizes the importance of nurturing today's children to become responsible taxpayers of tomorrow.

With a steady rise in clientele, Iwaoka reports an increase of about 10 new patients each month. Such growth begs the question: what makes parents and local educators trust this young visionary so deeply? The answer lies in his commitment to “visualizing care.” This approach allows caregivers to rely not just on individual experience but on a collective, evidence-based standard of care.

Building Trust Through AI Reports

One of the cornerstones of Iwaoka’s success is the utilization of the iBow electronic health record system developed by eWeLL. This innovative technology enhances the quality and efficiency of home healthcare services, ensuring that care is delivered consistently and transparently. Iwaoka highlights that the AI-generated home nursing plans and reports created by iBow are instrumental in fostering trust within the community.

These reports enhance inter-professional communication and collaboration during monthly meetings, ensuring that the condition of each child and the plan for future care are conveyed clearly and efficiently. As a result, these structured outputs not only improve interaction quality but also accelerate the collaborative processes among healthcare providers, significantly boosting the confidence parents place in the services.

The feedback from the community reflects this success, with Iwaoka reporting continuous monthly patient growth, evidencing a positive cycle of trust leading to increased referrals from satisfied families and professionals in the sector.

DX Strategy for Zero Turnover

“If we genuinely want to support children, we must first take care of our staff,” Iwaoka asserts, underlining his unique concept of increasing future taxpayers through increased support for children.

To achieve this, Iwaoka has established a work environment where staff members can thrive without undue stress. He aims for a zero turnover rate by implementing DX strategies that use technology to ease the burden on his team. The integration of iBow’s AI visit scheduling and routing feature automates complex visit shifts and travel itineraries, allowing the healthcare team to focus solely on providing quality care to patients.

Through this dual focus on employee welfare and technological integration, Iwaoka seeks to create a thoroughly capable team that works cohesively toward shared goals.

For more insights into this pioneering approach to home nursing, watch the detailed interview with Iwaoka, where he delves into the next-generation strategies that are reshaping his business.

Watch the Interview Video

Additionally, check out other inspiring stories within the field of home nursing showcased in our video section.

About eWeLL

eWeLL embodies the mission of making healthcare a happier experience through innovative DX solutions. The company provides services tailored to home healthcare, such as the iBow electronic health record system, and supports collaboration across healthcare providers. With a robust network of over 63,000 healthcare professionals utilizing eWeLL’s services, the company supports approximately 920,000 home care patients across Japan.

Founded on June 11, 2012, and publicly traded on the Tokyo Stock Exchange, eWeLL continues to earn accolades for its innovative approach, including the prestigious Minister of Economy, Trade and Industry Award at the Nippon New Business Creation Awards.

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Note: All figures are as of year-end December 2025.