Changes to Takamatsu City Hall's Opening Hours for Improved Citizen Services

Changes to Takamatsu City Hall's Opening Hours

Starting from November 11, 2023, Takamatsu City Hall will be adjusting its operating hours to provide better services to the citizens of Takamatsu. This alteration in the schedule is aimed at addressing various operational challenges, ensuring clarity in procedural information, and enhancing the overall efficiency of the services offered.

New Operating Hours for Various Facilities

The changes will affect several key facilities within the city hall:

- Main Office
- Service Center
- Childcare Support and Health Center (Administrative windows only)
- Children's Future Center (Administrative windows only)

Main Office, Childcare Support and Health Center, Children's Future Center

- New Hours: 9:00 AM - 4:00 PM
- Previous Hours: 8:30 AM - 5:00 PM

Service Center Hours

Weekday Hours

- New Hours:

- Tuesdays and Thursdays: 9:00 AM - 7:00 PM
- Mondays, Wednesdays, and Fridays: 9:00 AM - 4:30 PM

- Previous Hours: 8:30 AM - 8:00 PM (Monday - Friday)

Weekend Hours

- New Hours:

- 2nd and 4th Saturdays and the following Sundays: 9:00 AM - 4:00 PM

- Previous Hours: 8:30 AM - 5:00 PM (Saturdays and Sundays)

Phone Reception Hours

- New Hours: 9:00 AM - 4:00 PM

Outside these hours, an automated voice guidance will inform callers that the reception is closed. In emergencies, staff will respond after the guidance concludes.

- Previous Hours: 8:30 AM - 5:00 PM

The city hall is committing to utilizing the time gained from these modifications to analyze current operations and to explore any existing issues that may impact service delivery. Ultimately, the goal is to achieve a more thorough and thoughtful approach to citizen interaction and support.