NAHGA Claim Services Informs Users of Recent Data Security Breach

NAHGA Claim Services Data Security Incident Notification

NAHGA Claim Services, a prominent provider of claims administration, has issued a notification regarding a data security incident that potentially compromised personal and protected health information for several individuals. The organization emphasizes its commitment to safeguarding all sensitive information it holds.

On April 10, 2025, NAHGA detected irregular activities within its network, prompting an immediate investigation into potential security breaches. Prompt actions were taken to secure its systems and assess the situation thoroughly. Cybersecurity specialists were engaged to conduct an extensive analysis of the incident, which revealed that unauthorized access to specific files and data stored in their systems may have occurred.

To understand the full impact of this violation, NAHGA meticulously reviewed its systems. Consequently, they discovered that the following types of information could have been accessed: names, Social Security numbers, birth dates, driver’s license numbers, health insurance details, and medical or treatment data.

Following the revelation of this security incident, NAHGA took immediate steps to notify all individuals whose information might have been affected. On November 14, 2025, notification letters were dispatched directly to those with a known mailing address.

In addition to informing potentially impacted individuals, NAHGA has revised its security measures to enhance protection against future incidents. The organization has also shared information regarding this breach with the Federal Bureau of Investigation (FBI) and committed to cooperating fully in their efforts to identify and hold accountable those responsible for the unauthorized access.

To assist affected individuals with any concerns they may have, NAHGA established a toll-free call center. Representatives are available to answer inquiries regarding the incident from Monday to Friday between 9:00 AM and 9:00 PM Eastern Time at 1-844-274-4845.

The privacy and protection of personal and health-related information are paramount to NAHGA. The organization expresses its remorse for any inconvenience and concerns this incident has caused to those impacted. NAHGA is committed to rectifying any shortcomings and bolstering its security infrastructure to prevent similar occurrences in the future.

In an era where data breaches are becoming increasingly common, immediate and effective communication from affected organizations is critical. NAHGA's proactive measures serve to reassure their clients and stakeholders that they take such incidents seriously and are dedicated to maintaining the trust of those they serve.

For updates and further details regarding the handling and resolution of this security incident, monitoring NAHGA's official communications will be essential. The organization is expected to continue enhancing its protocols further to mitigate risks and safeguard sensitive information in the future.