Disaster Recovery Services for Tsunami-Affected Regions Following Kamchatka Earthquake
In light of the recent tsunami caused by the earthquake near Kamchatka, we extend our deepest sympathies to those impacted by this unfortunate event. We understand the immense challenges faced by the affected individuals and communities in the disaster-affected areas, and we wish for a swift recovery. As a response to this crisis, Buffalo Co., Ltd., based in Chiyoda, Tokyo, and Advance Design Co., Ltd., also located in Chiyoda, Tokyo, have come together to provide essential support aimed at aiding those affected under the disaster relief law. Both companies are offering complimentary data recovery services to individuals living in regions where the disaster relief law applies. This initiative seeks to help our customers reclaim their precious data, regardless of whether the affected products are of our brands or from other companies.
Who Qualifies for This Service?
Individuals residing within the areas designated under the disaster relief law, whose data has been affected, can avail of this service free of charge. We are here to assist in the recovery of personal data. During the application process, individuals must specify in the remarks section, or any other communication field, the phrase "Tsunami following the Kamchatka earthquake of R7" along with the name of the applicable disaster.
The services provided include both diagnostic and estimation costs, which are also waived. Our commitment is to provide support without any charges. Applications for the data recovery service can be made through either Buffalo or Advance Design, and the process is streamlined to ensure quick assistance.
What Products Are Eligible?
This service is available for Buffalo products that have suffered damage, as well as products from other brands. Whether it is lost documents, cherished photos, or critical business data, we understand how important these files are to our customers. Our teams are prepared to handle a range of recovery situations with expertise and care.
Latest Information on Disaster Relief Law
For the most current details regarding regions where the disaster relief law applies, customers are advised to check the official cabinets' website. Below are evolving dates relevant to when the disaster relief law applies for various incidents:
Contact Information for Support
To reach out for assistance, customers can contact the Buffalo Data Recovery Centers directly:
Advance Design also has their contact points:
We are committed to supporting the affected communities and helping restore what is necessary in this challenging time.
Who Qualifies for This Service?
Individuals residing within the areas designated under the disaster relief law, whose data has been affected, can avail of this service free of charge. We are here to assist in the recovery of personal data. During the application process, individuals must specify in the remarks section, or any other communication field, the phrase "Tsunami following the Kamchatka earthquake of R7" along with the name of the applicable disaster.
The services provided include both diagnostic and estimation costs, which are also waived. Our commitment is to provide support without any charges. Applications for the data recovery service can be made through either Buffalo or Advance Design, and the process is streamlined to ensure quick assistance.
What Products Are Eligible?
This service is available for Buffalo products that have suffered damage, as well as products from other brands. Whether it is lost documents, cherished photos, or critical business data, we understand how important these files are to our customers. Our teams are prepared to handle a range of recovery situations with expertise and care.
Latest Information on Disaster Relief Law
For the most current details regarding regions where the disaster relief law applies, customers are advised to check the official cabinets' website. Below are evolving dates relevant to when the disaster relief law applies for various incidents:
- - August 1, 2025: Kamchatka Earthquake and Tsunami.
- - July 30, 2025: Typhoon No. 8 of R7.
- - July 16, 2025: Earthquake near the Tokara Islands.
- - March 28, 2025: Forest Fire incident on March 23, R7.
- - February 28, 2025: Major Fire in Ofunato City, Iwate Prefecture.
- - February 26, 2025: Heavy Snow Disaster from February 17.
- - February 12, 2025: Heavy Snow Disaster starting February 4.
Contact Information for Support
To reach out for assistance, customers can contact the Buffalo Data Recovery Centers directly:
- - Tokyo Center: 15F Pacific Century Place Marunouchi, 1-11-1 Marunouchi, Chiyoda-ku, Tokyo, 100-6215. Phone: 0120-961-869. Hours: Monday to Friday, 9:30 AM to 5:00 PM (excluding holidays).
- - Nagoya Center: 5F Akamon Dori Building, 3-30-20 Osu, Naka-ku, Nagoya, Aichi, 460-8315. Phone: 0120-077-869. Hours: Monday to Friday, 9:30 AM to 5:00 PM (excluding holidays).
- - Osaka Center: 3F Sumitomo Life Shin-Osaka North Building, 4-1-14 Miyahara, Yodogawa-ku, Osaka, 532-0003. Phone: 0120-963-869. Hours: Monday to Friday, 9:30 AM to 5:00 PM (excluding holidays).
Advance Design also has their contact points:
- - Main Office: 15F Pacific Century Place Marunouchi, 1-11-1 Marunouchi, Chiyoda-ku, Tokyo, 100-6215. Toll-free: 0120-290-189. Phone: 03-6375-2582. Hours: Monday to Friday, 9:00 AM to 5:30 PM (excluding holidays).
- - Osaka Branch: 3F Sumitomo Life Shin-Osaka North Building, 4-1-14 Miyahara, Yodogawa-ku, Osaka, 532-0003. Toll-free: 0120-290-189. Phone: 050-5830-8936. Hours: Monday to Friday, 9:30 AM to 5:00 PM (excluding holidays).
We are committed to supporting the affected communities and helping restore what is necessary in this challenging time.
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