Chargeflow and SEON Unite to Enhance Fraud Protection for E-Commerce Merchants
In a significant advancement for the e-commerce space, Chargeflow has joined forces with SEON to establish a comprehensive fraud protection solution tailored for merchants. With the rise of digital commerce, the need for robust defenses against chargebacks and fraud has never been more pressing. This partnership, unveiled on May 28, 2025, brings together two leaders in their respective fields to create an integrated platform that promises to revolutionize how merchants manage disputes and protect revenues.
Chargeflow is recognized as the world's foremost chargeback automation platform, specializing in the complexities of modern commerce. By leveraging cutting-edge AI technologies, Chargeflow enables businesses to automate the often cumbersome process of handling chargebacks. The platform employs an assortment of advanced solutions including an autonomous domain layer and big data capabilities, ensuring that merchants have a seamless experience when it comes to revenue recovery. Currently, Chargeflow safeguards billions of dollars in revenue across more than 85 countries, with a clientele that includes tens of thousands of businesses.
SEON, on the other hand, is an innovator in digital fraud prevention and compliance. The integration of Chargeflow’s technology into SEON’s platform marks a pivotal enhancement, combining early fraud detection with automated chargeback management. This multifaceted approach ensures that merchants are equipped to tackle various fraud threats, from friendly fraud to third-party attacks, while also refining their dispute evidence and improving recovery rates.
The collaboration was spurred by a report from Chargeflow highlighting that nearly 25% of consumers take immediate action by filing chargebacks whenever they encounter an issue, often before merchants have the chance to respond. This demonstrates the urgency for merchants to be proactive in managing disputes. The integration of the newly launched Chargeflow Connect platform within SEON’s workflow enables businesses to not only automate resolutions swiftly but also prevent revenue losses before a dispute ever arises.
Ariel Chen, CEO and co-founder of Chargeflow, expressed enthusiasm for the collaboration, stating, "Our partnership with SEON represents a major milestone in Chargeflow's mission to democratize chargebacks. By integrating Chargeflow Connect within existing systems, merchants can handle disputes automatically, thus empowering them to maximize revenue recovery with minimal effort."
Matt DeLauro, SEON's President of GTM, echoed this sentiment, emphasizing the importance of comprehensive protection, stating, "This partnership delivers what merchants need most – comprehensive protection against both fraud and its aftermath. Integrating Chargeflow's automated technology with our AI-powered fraud prevention creates a complete solution that preserves merchants' profitability and reduces operational strain."
In conclusion, the strategic partnership between Chargeflow and SEON not only showcases the innovative capabilities of both companies but also sets a new standard for how merchants can effectively protect their businesses in an increasingly challenging e-commerce environment. By combining their respective expertise, they are set to deliver unparalleled support to businesses looking to safeguard their revenue and streamline their dispute management processes. With this collaboration, Chargeflow and SEON are well-poised to lead the way in fighting against chargebacks and enhancing the overall security of digital transactions, benefiting merchants on a global scale.
Chargeflow is recognized as the world's foremost chargeback automation platform, specializing in the complexities of modern commerce. By leveraging cutting-edge AI technologies, Chargeflow enables businesses to automate the often cumbersome process of handling chargebacks. The platform employs an assortment of advanced solutions including an autonomous domain layer and big data capabilities, ensuring that merchants have a seamless experience when it comes to revenue recovery. Currently, Chargeflow safeguards billions of dollars in revenue across more than 85 countries, with a clientele that includes tens of thousands of businesses.
SEON, on the other hand, is an innovator in digital fraud prevention and compliance. The integration of Chargeflow’s technology into SEON’s platform marks a pivotal enhancement, combining early fraud detection with automated chargeback management. This multifaceted approach ensures that merchants are equipped to tackle various fraud threats, from friendly fraud to third-party attacks, while also refining their dispute evidence and improving recovery rates.
The collaboration was spurred by a report from Chargeflow highlighting that nearly 25% of consumers take immediate action by filing chargebacks whenever they encounter an issue, often before merchants have the chance to respond. This demonstrates the urgency for merchants to be proactive in managing disputes. The integration of the newly launched Chargeflow Connect platform within SEON’s workflow enables businesses to not only automate resolutions swiftly but also prevent revenue losses before a dispute ever arises.
Ariel Chen, CEO and co-founder of Chargeflow, expressed enthusiasm for the collaboration, stating, "Our partnership with SEON represents a major milestone in Chargeflow's mission to democratize chargebacks. By integrating Chargeflow Connect within existing systems, merchants can handle disputes automatically, thus empowering them to maximize revenue recovery with minimal effort."
Matt DeLauro, SEON's President of GTM, echoed this sentiment, emphasizing the importance of comprehensive protection, stating, "This partnership delivers what merchants need most – comprehensive protection against both fraud and its aftermath. Integrating Chargeflow's automated technology with our AI-powered fraud prevention creates a complete solution that preserves merchants' profitability and reduces operational strain."
In conclusion, the strategic partnership between Chargeflow and SEON not only showcases the innovative capabilities of both companies but also sets a new standard for how merchants can effectively protect their businesses in an increasingly challenging e-commerce environment. By combining their respective expertise, they are set to deliver unparalleled support to businesses looking to safeguard their revenue and streamline their dispute management processes. With this collaboration, Chargeflow and SEON are well-poised to lead the way in fighting against chargebacks and enhancing the overall security of digital transactions, benefiting merchants on a global scale.
Topics Consumer Technology）
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