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Fusion Connect Receives Five G2 Awards for Outstanding Service Quality

On April 14, 2026, Fusion Connect, a premier provider of cloud communications and managed connectivity solutions, proudly announced its recognition with five awards from the G2 Spring 2026 Report. These accolades underscore the company's dedication to exceptional customer service and enterprise-level solutions delivered through robust US-based operations.

The G2 awards received by Fusion Connect include:

• - Best Support in Enterprise VoIP Providers
• - Easiest to Do Business With in Enterprise VoIP Providers
• - High Performer in Enterprise VoIP Providers
• - Leader in VoIP Providers
• - Leader in Enterprise UCaaS Platforms

These awards are particularly significant as they are based on independent customer reviews collected by G2, recognized globally as a leading peer review platform for B2B technology. The feedback indicates high customer satisfaction regarding onboarding, support responsiveness, and overall ease of engagement with the company. Metrics such as improved net promoter scores and customer satisfaction growth further illustrate customer advocacy and trust in Fusion Connect's services.

Fusion Connect's status as a High Performer in the Enterprise VoIP Providers category reflects not only their impressive customer satisfaction scores but also a notable market presence. This means they have successfully maintained high ratings and demonstrated significant progress in enhancing customer experiences, including consistent yearly increases in satisfaction metrics and a rise in online customer reviews.

Moreover, being named as Leaders in both the VoIP Providers and Enterprise UCaaS Platforms categories suggests that Fusion Connect stands out among competitors by combining high market visibility and exceptional customer satisfaction. This distinction highlights the company’s capacity to provide efficient, scalable communication solutions that satisfy the complex requirements of modern enterprises without deteriorating customer experience.

In today’s market, businesses increasingly prioritize vendor consolidation along with the guarantee of reliable support. As a response to this trend, Fusion Connect has seen a growing demand for its comprehensive suite of enterprise-grade solutions, which significantly boost collaboration, enhance productivity, and streamline operations.

Sharma Montgomery, Senior Vice President of Customer Experience at Fusion Connect, expressed that, “These awards are especially significant because they result directly from our customers’ feedback. Our efforts to enhance customer experience through investments in support have led to quicker response times, improved satisfaction rates, and boosted loyalty. Earning five awards in a single report signifies our team's commitment to providing a superior experience for every customer.”

Fusion Connect enhances its competitive edge in the market with its cloud communications, connectivity, and managed services, all supported by US-based service teams dedicated to ensuring optimal performance, reliability, and customer success.

In conclusion, these recognitions not only reflect Fusion Connect’s ongoing commitment to being the best in class but also indicate the positive trajectory the company is on as it continues to meet the growing communication needs of modern businesses with exceptional service quality.

For further information about Fusion Connect and its suite of award-winning solutions, visit fusionconnect.com.

About Fusion Connect

Fusion Connect is recognized as a leading provider of cloud communications and managed services. The company provides a wide range of solutions, including broadband access, UCaaS, CCaaS, SD-WAN, and managed security solutions, all backed by dedicated US support teams ready to drive performance and ensure customer success.
With deep industry expertise, Fusion Connect aims to simplify technology for businesses, enabling them to focus on growth. The combination of exceptional customer support and quality guarantees positions the company as an essential partner for today's enterprises.