Wavelo Secures TM Forum Certification, Leading the Future of Telecom Solutions

Wavelo's Latest Achievement in Telecom Innovation

Wavelo, a prominent player in the telecom software landscape, recently announced a significant milestone: the successful attainment of the TM Forum Customer Experience Management (CEM) Conformance Certification for its Wavelo Solution Suite. This achievement underscores Wavelo’s commitment to pioneering event-driven solutions, positioning the organization as a leader in aligning with industry standards.

The telecom industry is rapidly evolving, with an increasing demand for real-time, data-driven operational frameworks. Wavelo believes that the future of telecom hinges on an event-driven architecture that ensures seamless interactions between modern software solutions and legacy systems. The TM Forum Certification serves as an endorsement of Wavelo’s capability to facilitate such transformations, enhancing the way telecom operations deliver customer experiences and create new revenue streams.

Justin Reilly, CEO of Wavelo, emphasized, "Our mission revolves around simplifying the intricacies of telecom for service providers through an event-driven approach. With this certification, we reaffirm our stance as a frontrunner in the implementation of event-driven systems, particularly within the scope of the Open Digital Architecture (ODA) Canvas. We look forward to advancing our collaboration with TM Forum to promote a significant transition toward real-time operational outcomes in Business Support Systems (BSS) and Operational Support Systems (OSS)."

The certification process conducted by TM Forum, a leading global consortium for service providers and their suppliers, involves thorough evaluations to ensure that Wavelo's frameworks align with established industry best practices. This includes compliance with TM Forum’s Open APIs, the Business Process Framework (eTOM), and the overarching Open Digital Architecture standards.

At the core of the Wavelo Solution Suite lies its innovative event-driven architecture, specifically crafted to modernize outdated systems. This architecture is designed to integrate and automate various business functionalities effortlessly, enabling Communication Service Providers (CSPs) to respond swiftly to customer actions such as service orders and payments. By adopting this architecture, CSPs can not only enhance the personalization of customer interactions but also improve their operational efficiency, thus aligning closely with TM Forum's vision for a customer-centric digital transformation.

Andy Tiller, EVP for Products and Services at TM Forum, remarked, "TM Forum is delighted to certify Wavelo’s Solution Suite for the modern digital ecosystem. The certification confirms that Wavelo’s event-driven customer journeys comply with the TM Forum ODA standards, promoting better customer engagement and loyalty through real-time interactions."

This certification serves as a pivotal achievement for Wavelo, especially as it gears up to present its cutting-edge event-driven solutions at the upcoming DTW Ignite event in June 2025, solidifying its dedication to advancing innovation within the telecom sector. For those interested in learning more about Wavelo and their solutions, further details can be found on their official website.

About Wavelo

Wavelo operates under the umbrella of Tucows Inc. (NASDAQ: TCX, TSX: TC), providing communication service providers globally with a suite of cloud-based, data-centric software solutions aimed at addressing long-standing challenges within the telecom industry. Their platform is crafted for exceptional agility and flexibility, linking and automating disparate business systems while redefining telecommunications operations for an enriched customer experience. To explore more, you can visit wavelo.com.

About TM Forum

TM Forum stands as a global alliance of telecommunications and technology companies, focusing on defining new operational models and partnerships while fostering innovation through shared knowledge. With over 800 members, including leading telecommunications service providers, TM Forum is on a mission to transform the industry into a core element of the digital era. To know more about TM Forum’s initiatives, please visit tmforum.org.