Ontinue Recognized as Top Performer in Managed Detection and Response Solutions by Gartner Peer Insights

Ontinue's Accolade in Managed Detection and Response

Ontinue, a frontrunner in AI-driven managed extended detection and response (MXDR) services, has recently garnered significant attention in the cybersecurity landscape. On December 9, 2024, they announced their recognition as a Strong Performer in the 2024 Gartner Peer Insights™ Voice of the Customer report for Managed Detection and Response (MDR). This achievement not only highlights Ontinue's exceptional service quality but also its commitment to fostering positive customer experiences.

Strong Performance Metrics

Ontinue received an impressive overall rating of 4.8 out of 5 stars as assessed by customers, emphasizing its dedication to delivering high-quality services. Furthermore, they achieved a remarkable 97% willingness-to-recommend rating based on 22 customer reviews gathered by September 2024. These metrics collectively validate Ontinue's position as a reliable partner for organizations seeking robust cybersecurity solutions.

Geoff Haydon, CEO of Ontinue, stated, "Customer reviews are an invaluable resource for IT leaders when evaluating cybersecurity partners. This recognition as a Strong Performer in Gartner Peer Insights validates our dedication to building trust, delivering innovative solutions, and empowering our customers to secure their businesses effectively. We are grateful to our customers for their partnership and feedback, which drives us to raise the bar continually."

Customer Testimonials

The positive feedback from customers is a testament to Ontinue's exceptional service delivery. For instance, a CIO from a manufacturing firm with an annual revenue of $1B-3B praised the solution, stating, "I am thoroughly impressed with the Ontinue overall solution, along with their knowledge and support. Their expertise and guidance are invaluable in a highly complex and ever-changing security environment. I highly recommend their services!"

Similarly, a CIO from the banking sector commented on the collaboration between their IT and security teams with Ontinue's engineers, underscoring how proactive and responsive the Ontinue team has been. Another testimonial praised Ontinue as the Best MSSP/MDR for Microsoft E5 Security Stack with Sentinel, reflecting the company's specialized service offerings.

Specialized Services and Innovations

Ontinue's commitment to enhancing security operations for Microsoft customers is clear through its innovative MXDR service named ION. This platform merges AI capabilities, human expertise, and Microsoft's own tools to provide tailored security solutions. The result is efficient threat detection and response, allowing organizations to fortify their security posture continuously.

By engaging ION for daily security operations, Chief Information Security Officers (CISOs) and their teams can redirect their focus towards strategic initiatives that drive organizational growth. With a transparent architecture, security analysts can access on-demand operational support, ensuring comprehensive oversight and control of vital data.

Ontinue's approach exemplifies the importance of integrating cutting-edge technology with personalized service. This unique combination not only enhances cybersecurity measures but also reinforces trust and transparency with clients.

Conclusion

The recognition received in the Gartner Peer Insights report underscores Ontinue's position within the cybersecurity market as a reliable provider of managed detection and response services. Through customer-driven feedback and a commitment to continuous improvement, Ontinue is set to redefine managed security operations, providing businesses with the confidence to navigate their digital futures securely.

By following Ontinue, organizations can stay updated on how to improve their security posture while alleviating the burdens often associated with security operations.

Relevant Resource Links

About Ontinue

Ontinue is dedicated to empowering modern organizations with AI-powered managed extended detection and response services. Their mission is to redefine managed security operations, ensuring continuous protection and innovation.

With their platform ION, companies can achieve faster threat detection and reinforced security, furthering their strategic goals with confidence.