SB C&S Empowers Employees with In-house AI Agent Creation Tools

In a bold move towards increasing operational efficiency, SB C&S Co., Ltd. has introduced a groundbreaking feature within its internal AI chat service, SB C&S AI CHAT. This initiative encourages employees to create their own AI agents tailored specifically to enhance their work processes. With the focus on AI as a cornerstone of its growth strategy, SB C&S aims to utilize AI technology for substantial business reform.

As AI technology evolves rapidly, the demand for its application within corporate settings has surged. SB C&S has strategically positioned itself by developing the SB C&S AI CHAT as an in-house service, boasting an impressive utilization rate exceeding 95% as of June 2025. Furthermore, by August 2025, the service’s capabilities will expand to incorporate GPT-5, enabling sophisticated reasoning, code generation, and the management of complex tasks.

The newly introduced AI agent creation feature provides employees with a user-friendly setup interface. Through this, employees can easily create AI agents that optimize their specific job functions, significantly enhancing daily work efficiency and allowing for more flexible task execution. Moreover, these self-created agents can be shared within the organization, promoting collaborative utilization among staff members.

To further enrich the employee experience, SB C&S is supporting the development of foundational AI skills through an online learning platform. This platform offers resources aimed at fostering the effective use of generative AI, allowing employees to systematically acquire knowledge about utilizing AI tools. By cultivating a deeper understanding of AI technology, employees can develop the skills necessary for its practical and impactful application in their roles.

Looking ahead, SB C&S is dedicated to advancing business efficiency and productivity through the creative employment of generative AI. The company seeks to leverage its internal experiences and expertise gained from this initiative to offer innovative solutions to its clients, thereby contributing to the greater initiatives of digital transformation (DX).

With this commitment, SB C&S not only fosters an environment of innovation within its workforce but also models a roadmap for industries looking to harness the power of AI. As AI continues to shape the future of work, SB C&S stands at the forefront, driving change and showcasing the endless possibilities of technology when integrated thoughtfully within business operations.

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