Healthcare Therapy Services, Inc. Alerts Patients About Data Security Breach

Healthcare Therapy Services, Inc. (HTS) is taking proactive measures to notify its patients regarding a data security incident that may have compromised their personal and protected health information. This notification comes in light of an investigation into unusual activity detected in HTS's email systems, which was first noted on April 29, 2025.

Upon discovering this unusual activity, HTS promptly initiated an investigation and enlisted the support of external cybersecurity professionals to assess the situation. After a detailed examination, on September 9, 2025, the investigation revealed potential evidence suggesting that sensitive patient information may have been involved in the breach.

While there have been no documented instances of misuse regarding the patient information, HTS has opted to notify affected individuals out of an abundance of caution. On November 7, 2025, notification letters were dispatched, informing potential victims about the incident and providing them with guidance on how to protect their information moving forward.

Intriguingly, the types of information that could have been involved include Social Security numbers, driver’s license details, financial account information, and medical records. HTS emphasizes that the privacy and security of patient data is of utmost importance, and they are fully committed to resolving this incident and preventing similar occurrences in the future.

To that end, HTS has established measures to strengthen its cybersecurity protocols. This includes ongoing engagement with cybersecurity experts tasked with evaluating the incident and identifying additional safeguards needed to secure their systems and data effectively.

Moreover, HTS has set up a toll-free call center designed to provide answers and support to those affected by the incident. Patients can reach this service Monday through Friday between 9:00 a.m. and 9:00 p.m. Eastern Time at 1-833-274-5072. Through this initiative, HTS aims to address any questions or concerns patients may have regarding the situation and guide them through the steps they can take to protect their personal information.

HTS expresses deep regret for any anxiety or inconvenience this incident may have caused to its patients. The company is adhering to its commitment to uphold the privacy standards expected by its clientele and is actively taking steps to fortify its data security protocols. As data security continues to be a pressing issue across various sectors, HTS’s response reflects its dedication to both transparency and responsibility in managing sensitive patient information.

In conclusion, affected patients are urged to stay vigilant regarding their personal information. HTS is working diligently to secure its systems and to maintain trust among its patients during these challenging circumstances. The company's proactive approach serves as a reminder of the importance of cybersecurity in protecting personal data within the healthcare sector.