#Canada #Winnipeg #IntouchCX #WebPurify #content moderation

IntouchCX Strengthens Its Trust and Safety Solutions with WebPurify Acquisition

In a significant move to enhance its Trust and Safety offerings, IntouchCX has officially announced its acquisition of WebPurify, a recognized leader in AI-powered and human-supported content moderation solutions. This strategic partnership not only marks a pivotal moment for IntouchCX but also fortifies its position as a trusted advisor in the fast-evolving digital landscape.

A New Era of Trust and Safety

The acquisition is seen as a vital step towards redefining Trust and Safety solutions that aim to empower brands while ensuring the preservation of secure and inclusive online environments. IntouchCX is committed to cultivating spaces where clients, employees, and end-users can thrive, fully supported in their digital interactions.

Shane Kozlowich, Co-CEO of IntouchCX, expressed his enthusiasm about this acquisition, stating, "This acquisition marks a milestone for IntouchCX as we continue to expand our capabilities in trust and safety. AI-powered content moderation perfectly complements our technology-first approach to customer experience." Kozlowich also noted that merging forces with WebPurify significantly amplifies their ability to assist clients facing increasing demands in content moderation and platform safety.

WebPurify: A Strong Addition

Founded in 2007 and based in Irvine, California, WebPurify has made its mark in the content moderation industry with its innovative and effective solutions. Their technology employs a combination of artificial intelligence and human expertise, allowing for a comprehensive approach to moderation across various digital formats including text, images, and videos. This high level of accuracy and scalability positions WebPurify as an indispensable resource in helping businesses maintain safer and more engaging digital environments.

The integration of WebPurify into IntouchCX not only enhances their current service offerings but also extends their reach into new geographical regions such as Hyderabad, India. This expansion stands to improve service levels in markets that heavily rely on secure digital platforms.

Complementing Each Other’s Strengths

The excitement is mutual at WebPurify. Founders Jonathan Freger and Josh Buxbaum look forward to this new partnership, stating, "Joining forces with IntouchCX allows us to scale our vision of a safer digital world. Our combined strengths in technology, operations, and trust and safety solutions will enable us to meet the evolving needs of clients and users in ways we couldn't achieve alone. This partnership truly underscores our shared commitment to innovation and excellence."

Reimagining the Digital Experience

In today’s interconnected digital reality, Trust and Safety have become paramount concerns for brands operating across various industries. With the union of IntouchCX and WebPurify, both companies are poised to redefine the standards within this crucial space, offering brands the necessary tools and expertise to navigate the complexities of online interactions securely and effectively.

As they move forward as a united entity, IntouchCX and WebPurify are set to transform how Trust and Safety are viewed and implemented, focusing not just on customer experience but also on building trust in the digital ecosystem. This new chapter not only reflects their dedication to creating safer online environments but also showcases their innovative spirit to tackle the challenges that lie ahead in a rapidly changing digital world.

For more information on IntouchCX and its enhanced offerings, visit IntouchCX.com and for WebPurify, visit WebPurify.com.