AutoShop Answers Welcomes Eric Twiggs as New VP of Member Services

AutoShop Answers Welcomes Eric Twiggs

In a significant development for the automotive service sector, AutoShop Answers has officially appointed Eric Twiggs as its new Vice President of Member Services, an announcement made on August 31, 2026. This pivotal role is expected to bolster the organization's unwavering commitment to providing enhanced value, resources, education, and innovative programs tailored specifically for automotive service professionals.

Eric Twiggs, who steps into this leadership position, comes with a wealth of experience and insight into the complexities of the automotive industry. His primary focus will be on enriching the member experience and rolling out new initiatives and programs aimed at better serving the evolving demands of the automotive repair landscape. "We are extremely excited to have Eric join AutoShop Answers, as he brings tremendous experience, energy, and passion for the automotive industry," stated Todd Hayes, the organization's president. Hayes further emphasized that Twiggs has a robust understanding of the challenges faced by shop owners and industry professionals, making him well-suited to elevate member services to new heights.

Eric Twiggs’ Vision

In his own words, Twiggs expressed his enthusiasm for taking on this new challenge: "I’m incredibly excited to join AutoShop Answers and serve its members. There is a vast opportunity to create new programs that tackle the current challenges of our industry and prepare shops for the future. My aim is to engage with our members, understand their needs, and help cultivate innovative programs that deliver tangible value." This showcases his proactive approach to not only addressing existing issues but also anticipating future trends within the automotive sector.

Twiggs's appointment underscores AutoShop Answers' focus on creativity, member engagement, and the provision of essential tools and support that automotive professionals require to thrive in an increasingly complicated marketplace.

The Role of AutoShop Answers

For those unfamiliar, AutoShop Answers is dedicated to supporting the automotive repair community by delivering enriching educational programs, vital resources, and fostering industry connections that are crucial for independent automotive businesses. The organization works tirelessly to offer practical solutions and opportunities that positively impact the automotive aftermarket while also reinforcing the industry as a whole.

Twiggs's recent appointment is seen as a strategic move, aligning with AutoShop Answers' mission to innovate and adapt in response to the changing industry dynamics. His expertise is expected to streamline operations, making it easier for members to connect, learn, and grow their business effectively.

In summary, Eric Twiggs's arrival at AutoShop Answers signals a new chapter not only for the organization but also for its members. As he steps into this key role, there is a shared optimism about the positive changes that are expected to unfold and the promising future for automotive service professionals. Together with the dedicated team at AutoShop Answers, Twiggs aims to develop something truly valuable for the industry, creating a platform that empowers automotive professionals to meet current challenges head-on and thrive amidst them.