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Everise Strengthens Leadership Team with New Appointments

In an exciting move to enhance its leadership, Everise, a prominent player in transforming customer experiences globally, has announced the appointments of Robert Jimenez as Chief Revenue Officer and Steven Amaya as Chief Financial Officer. This strategic decision reflects Everise's commitment to scaling its operations and expanding its footprint in competitive global markets.

Profiles of the New Leaders

Robert Jimenez arrives at Everise armed with over 25 years of distinguished experience in leadership roles across leading global BPO and consulting firms. Before joining Everise, he successfully served as Chief Revenue Officer at Teleperformance. Throughout his career, he has implemented transformative growth strategies at major corporations such as Cognizant, TTEC, Genpact, Capgemini, and IBM. Known for creating high-performing sales teams and lasting client relationships, Jimenez has established a remarkable record of balancing profitability with innovation. In his new role, he will be tasked with driving Everise's global growth strategy and leading all commercial operations, including sales and marketing initiatives.

On the other hand, Steven Amaya brings a wealth of experience in finance, with over 15 years in high-growth and dynamic environments. His most recent position was as the CFO at Carenet Health, where he managed financial strategies for engagement and care management solutions tailored for U.S. healthcare payers and providers. Previously, Amaya spent a decade at TaskUs, overseeing pivotal milestones such as the company's acquisition, initial public offering (IPO), and international expansion. In his role at Everise, he will oversee all financial operations, pricing strategies, spend management, and facilities functions.

Leadership Insights

Sudhir Agarwal, the Founder and CEO of Everise, commented on the appointments, expressing confidence in how Jimenez and Amaya will bolster the company’s growth journey. He emphasized the duo's extensive expertise and shared passion for fostering organizations that prioritize people and deliver exceptional results for clients.

Robert Jimenez expressed enthusiasm about joining Everise, recognizing the company's reputation for innovation and exceptional service, while aiming to collaborate with the talented team and clients to achieve new growth avenues in various markets.

Correspondingly, Steven Amaya articulated his excitement at joining Everise, acknowledging the inspiring track record of excellence and the strong values held by the organization. He looks forward to collaborating with leadership to ensure financial strength and operational discipline support the company’s continued growth.

About Everise

Founded in 2016, Everise has established itself as a global leader in customer service transformation across diverse sectors, including healthcare, transport, logistics, insurance, financial services, and technology. The company, backed by renowned firms like Brookfield and Warburg Pincus, addresses the challenges faced by countless consumers of the world’s leading brands by integrating advanced technology with compassionate service. With a team of 28,000 champion agents spread across eight strategic markets worldwide, Everise continues to deliver high-performing, secure, and agile customer service solutions, enabling businesses to scale globally while maintaining top-tier customer satisfaction.

To learn more about Everise and its initiatives, visit www.weareeverise.com.