Introducing DXC Assure Smart Apps: A New Era of AI-Driven Innovation in Insurance

In a landmark move for the insurance industry, DXC Technology has just launched the Assure Smart Apps, a suite designed to propel insurers into the future of AI-driven innovation. This initiative is set to empower insurance providers by integrating smart automation and advanced analytics directly into their operational framework, thereby modernizing how they interact with customers, brokers, and advisors.

Harnessing over 40 years of experience in the insurance sector, DXC is taking a significant step to streamline processes and drive growth for its partners. With these new applications, insurance organizations can operate with speed, precision, and unmatched flexibility. The Assure Smart Apps suite is specifically crafted to address the most pressing challenges faced by today's insurance businesses, including enhancing customer engagement and expediting decision-making processes.

Managing the complexities of technology adoption in the insurance domain can be daunting. DXC’s Assure Smart Apps aim to simplify this transition by fully integrating with core systems through leading cloud capabilities powered by Amazon Web Services (AWS) and using APIs from the DXC Assure Platform. This integration ensures that insurers can leverage their existing infrastructure while embracing advanced features, thereby optimizing their workflows without the need for extensive overhauls.

Ray August, the President of Insurance Software and Business Process Services at DXC, commented on the launch, stating, "Assure Smart Apps meet insurers where they are, whether they're maintaining heritage systems, extending capabilities, or transforming for the future." He emphasized that this innovation represents a transformative advancement in the digital automation of insurance business processes.

One of the standout features of the Assure Smart Apps is its self-service capabilities. This allows customers and brokers to make real-time updates to their information on the platform, enhancing overall user autonomy and satisfaction. Additionally, the applications come equipped with AI-driven insights powered by intelligent dashboards, which utilize existing data to generate actionable insights that quicken the decision-making process.

Moreover, the partnership with ServiceNow further strengthens the Assure BPM platform’s ability to facilitate automation while ensuring robust performance. This collaboration promises to significantly reduce process design time by approximately 80%, showcasing the efficiency and efficacy of the new applications. Insurers can implement Smart Apps individually or as bundled Smart Solutions, tailoring them to specific business needs without disrupting ongoing operations or investments.

With an impressive portfolio that includes partnerships with 21 of the top 25 insurers, DXC Technology remains at the forefront of innovation in the insurance space. As more companies strive to integrate AI into their operations, the Assure Smart Apps provide a compelling solution that positions insurers to accelerate revenue while decreasing complexities and operational costs across more than one billion policies processed on DXC's software.

The future of the insurance industry is here, and with DXC's Assure Smart Apps, insurers are invited to take a pivotal step towards modernizing their operations. As organizations embark on this digital journey, the focus will undoubtedly remain on enhancing the customer experience and maximizing operational efficiency. For more insights into DXC's groundbreaking insurance solutions, visit their official website and discover how they are evolving the landscape of insurance technology.

Topics Business Technology)

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