#Japan #Hitachi Solutions #Shinagawa #BSSsymphony #Subscription System

Hitachi Solutions Introduces Multi-Tenant Subscription Management System

Hitachi Solutions, based in Shinagawa, Tokyo, has officially launched its multi-tenant subscription management system, named BSSsymphony, which went live on July 3rd. This innovative platform is designed to streamline essential business operations such as client management, contracts, billing, and payment for subscription (also known as 'subscrition') businesses across various industries including manufacturing, telecommunications, gas, and pharmaceuticals. Previously, launching a new business or service on the same platform required individually creating tenants and setting up a new environment. However, the introduction of multi-tenancy now allows business managers to begin client and contract management without needing a full system overhaul; they can do this simply by adjusting the master settings.

With the ability to control access permissions by business unit, multi-tenancy also addresses data privacy concerns, making it easier for businesses to meet regulatory requirements while managing several services concurrently. Hitachi Solutions is committed to supporting the secure and scalable expansion of subscription business operations.

Features of BSSsymphony Subscription Platform

BSSsymphony is equipped to handle complex pricing models including flat-rate and usage-based billing, along with regular charge management and inventory control. By providing a visualization dashboard of service utilization, the platform further enhances the customer experience, making it a vital tool for any subscription business. The newly added multi-tenant feature gives clients the ability to grant data access rights based on their business, distributors, and agencies, offering precise support for managing multiple enterprises or new services. This alleviates burdens on business managers and reduces the costs associated with system customization.

Development Background

As more companies enter the subscription business realm, there is a growing demand for a faster preparation period before launching new services. Additionally, there is an increasing need for platforms that cater to multiple services and businesses, rather than sticking to a single service billing system. Through both packaged and implemented versions of BSSsymphony, Hitachi Solutions has supported over 30 companies across diverse industries in the early stages of launching their subscription enterprises, thereby increasing the efficiency of complex billing and receivables management tasks. To better address customer needs, the company has chosen to introduce a multi-tenant feature.

BSSsymphony Subscription Platform Details

BSSsymphony offers solutions that alleviate the operational burden related to flexible contract management and complex billing for subscription-based businesses. The platform supports back-office operations tailored to Japanese business customs, significantly minimizing the operational load for companies offering subscription services. More detailed information can be found on Hitachi Solutions' official website.

About Hitachi Solutions' 'Digital Solutions Creation Platform'

This service is provided through the 'Digital Solutions Creation Platform' by Hitachi Solutions, leveraging years of expertise in lean development. It focuses on achieving customer success through rapid launch processes and continuous improvements in collaboration with clients.

Hitachi Solutions is dedicated to realizing digital transformation by delivering a variety of solutions through cutting-edge digital technologies that are based on collaboration with clients. With a network spanning Europe, North America, Southeast Asia, and India, Hitachi Solutions responds to the challenges faced by societies and enterprises on a global scale. The ultimate goal is to contribute to creating a safe, comfortable, and sustainably growing society.

For more details, please visit Hitachi Solutions' website. For inquiries regarding solutions, you can reach Hitachi Solutions directly through their inquiry page.