#USA #Philadelphia #Veterinary Software #Instinct EMR #cloud-based PIMS

Instinct Science Unveils Instinct EMR for Primary Care

On December 3, 2025, Instinct Science, a prominent veterinary software company known for tools such as Instinct EMR, Plumb’s, and Clinician's Brief, announced a groundbreaking development with the launch of Instinct EMR for Primary Care. This state-of-the-art cloud-based Practice Management System (PIMS) is meticulously crafted for busy general practices, aiming to revolutionize how they operate and provide care.

A Game Changer for General Practices

Instinct EMR for Primary Care merges intelligent workflows with robust features catering to the demanding environment of veterinary practices. This includes integrated outpatient treatment sheets, automatic charge capture, connected client communication tools, and advanced business analytics. By providing an all-in-one solution, it stands as a modern alternative to outdated, conventional systems.

Dr. Caleb Frankel, Co-Founder and CEO of Instinct Science, expressed the company's commitment to meeting the needs of veterinary professionals. He stated, "For almost a decade, Instinct has been a key player in supporting specialty and emergency centers. Our expansion into general practice has long been awaited, and we are ecstatic to fulfill this demand."

Comprehensive Features for Enhanced Efficiency

Instinct EMR is designed to empower general practice teams by managing the entire spectrum of patient care. This encompasses everything from handling busy caseloads to assisting with surgeries, thus enabling veterinary teams to work seamlessly and efficiently. Its architecture is particularly beneficial for multi-location corporate operations that require a cohesive platform regardless of practice type.

Some notable features of Instinct EMR include:

• - Real-Time Status Boards: These boards allow practices to visualize operations in real-time, ensuring that teams remain in sync from patient check-in to discharge.
• - Comprehensive Hour-by-Hour Treatment Sheets: Tracking outpatient tasks clearly helps teams manage what needs to be done, what is in progress, and what has been completed.
• - Paperless Documentation: The platform offers digital anesthesia and dental charting, allowing practices to go fully paperless.
• - Integrated Clinical Decision Support: With built-in access to Plumb's, users can rely on trusted clinical resources for drug interactions and client-friendly handouts, all integrated within the PIMS.
• - Streamlined Client Communication Tools: These tools enable practices to communicate directly with clients through email or text, ensuring that they can access their records conveniently.
• - Automated Billing Tools: Automatic charge capture minimizes the risk of lost revenue, accurately recording every billable item.
• - Advanced Payment Solutions: The system supports efficient handling of payments, including tap-to-pay options, mobile checkouts, and refunds.
• - Data Analytics and Reporting: Practices can view profitability dashboards and gain insights into revenue, staff performance, and occupancy, enhancing operational transparency.

Future-Ready and Secure

Instinct EMR is underpinned by nearly a decade's worth of experience that has refined its design and efficiency. With a focus on safety and clarity, this system is created not just for the current demands of veterinary practices but also anticipates the future needs of general practice centers looking for innovative and reliable platforms.

As the veterinary landscape shifts towards digital solutions, Instinct Science is dedicated to building the future of veterinary practice management through continuous investments. The company is focused on enhancing its PIMS with cutting-edge decision support, client communication tools, and advanced revenue capture methods, including AI capabilities.

About Instinct Science

Founded in 2017 by Dr. Caleb Frankel, Instinct Science is committed to enhancing veterinary medicine through meticulously crafted software solutions and essential clinical resources. Currently serving over 360,000 veterinary professionals worldwide, the company’s offerings, which include Standards of Care and Plumb's, help teams make informed and critical care decisions. As Instinct looks forward to shaping the future of veterinary practices, they invite professionals to learn more about Instinct EMR for Primary Care by visiting their website at instinct.vet/primary-care.

With the launch of Instinct EMR for Primary Care, Instinct Science continues to redefine what is possible in veterinary medicine, making life easier for veterinary teams and contributing to better care for animals everywhere.