#USA #Atlanta #GHX #healthcare supply chain #ResiliencyAI

GHX Unveils Advanced Data and AI Solutions for Healthcare

The Global Healthcare Exchange (GHX) recently launched an array of innovative data-driven and AI capabilities at its annual summit, highlighting its commitment to enhancing healthcare supply chain resilience. Amid a backdrop of increasing supply chain challenges and delays, the newly introduced tools aim to transition healthcare organizations from reactive to proactive responses.

In 2025, GHX data noted a staggering 31% rise in order delays compared to pre-COVID levels. Acknowledging these pressing issues, GHX President and CEO Tina Vatanka Murphy emphasized, “We’re at a turning point where bold innovation isn’t optional — it’s foundational to the future of healthcare.” By leveraging the power of data science and generative AI, GHX aims to facilitate quicker, more coordinated actions and smarter decision-making critical in times of disruption.

Introducing GHX ResiliencyAI

Central to these enhancements is GHX ResiliencyAI, a new capability embedded within GHX’s platform. This intelligence layer is set to significantly reduce the manual and administrative burdens that often plague healthcare supply chains. ResiliencyAI will integrate seamlessly throughout the product portfolio of GHX, serving as the backbone for future-ready solutions.

Key Features Unveiled

Some of the standout capabilities released at the summit include:

1. GHX Resiliency Center

In a landscape where backorders can severely hinder patient care, the Resiliency Center utilizes GenAI-driven insights to manage disruptions effectively. This tool will assess backorders based on their clinical and operational impact, ensuring that healthcare teams can focus on the most critical risks. The Resiliency Center also facilitates quick identification of clinically approved, contract-compliant substitutions before disruptions affect patient care.

2. GHX Conversational Dynamic Reporting

This new feature empowers users to design, generate, and export custom reports through an intuitive and interactive interface. By late 2025, a conversational layer powered by GenAI will allow supply chain leaders to pose natural language questions, streamlining access to essential data without requiring extensive technical training. This tool enhances agility and accelerates decision-making across supply chain teams.

3. GHX Perfect Order Co-Pilot

Integrated within the GHX Perfect Order Dashboard, this conversant GenAI assistant identifies the root causes of key performance metrics within the procure-to-pay process. Built on GHX’s 25 years of expertise, the co-pilot can surface relevant issues and offer intelligent, actionable recommendations. This resource enables organizations of all sizes to elevate their supply chain operations to top-tier standards, regardless of their current budget or experience level.

A Commitment to Resilience

Chief Product Officer Archie Mayani noted the significance of these developments, stating, “With the launch of these data and AI capabilities, we are taking a bold but thoughtful step toward building a stronger, more resilient healthcare system for all.” This commitment to leading with impact and embracing change underscores GHX's history of trust within the industry.

Scheduled to become generally available to GHX customers in North America by July 2025, these innovative solutions signify a major step forward in advancing healthcare supply chain frameworks. GHX continues to shape a future where operational agility, cost savings, and improved outcomes become the standard in healthcare delivery.

For more information about GHX's new offerings and insights into their platform, please visit ghx.com.