AMSURG Centers Shine in National Recognition for Patient Experience Excellence

AMSURG Centers Achieve National Recognition in 2025 Press Ganey Human Experience Awards



AMSURG, recognized nationally as a leader in ambulatory surgery center services, has recently celebrated the honor of three of its centers being awarded in the prestigious 2025 Human Experience Awards by Press Ganey. This significant recognition underscores the team’s unwavering commitment to delivering superior patient experiences and care.

Award Winners


The selected AMSURG centers have demonstrated outstanding performance and patient satisfaction, culminating in their receipt of notable awards:
  • - McCannel Eye Surgery (Edina, Minnesota) - Recipient of the Guardian of Excellence Award
  • - Blue Ridge Surgery Center (Seneca, South Carolina) - Recipient of the Guardian of Excellence Award
  • - Woodlands Endoscopy Center (Woodlands, Texas) - Recipient of the Pinnacle of Excellence Award

Understanding the Awards


The Guardian of Excellence Award is conferred to organizations that consistently attain the 95th percentile or higher across various service measures, evaluated quarterly over a year. Notably, both McCannel Eye Surgery and Blue Ridge Surgery Center are first-time recipients of this award, which reflects their commitment to improving patient care and experience.

In contrast, the Pinnacle of Excellence Award recognizes the highest-performing organizations within their peer groups based on a three-year average of patient experience measurements. Woodlands Endoscopy Center has achieved the coveted Pinnacle award for three consecutive years, marking a significant accomplishment in patient satisfaction and care excellence.

Impact on Communities


AMSURG’s Chief Clinical Officer, Dr. Abbey Vandersall, expressed pride in these achievements, stating, “These honors speak to the heart of who our teams are. They show up for their patients day-in and day-out with deep compassion and a continuous commitment to delivering the best care possible.” This acknowledgment is not merely a title; it illustrates how the dedicated efforts of staff members make substantial differences in the lives of patients and within their respective communities.

AMSURG operates an extensive network of over 250 centers nationwide, focusing on various medical specialties, including gastroenterology, ophthalmology, and orthopedics. The organization’s dedication to patient care is reflected in its core values: Care Deeply, Champion Excellence, Cultivate Integrity, and Celebrate Teamwork. These guiding principles resonate throughout the operational ethos of AMSURG, driving them towards continuous improvement in health care service delivery.

Commitment to High-Quality Care


The recognition received by these centers highlights AMSURG's mission to transform the landscape of ambulatory surgery centers through strategic growth and innovation. By fostering an environment dedicated to excellence, AMSURG ensures that high-quality care remains at the forefront of their services.

For anyone interested in learning more about AMSURG and its award-winning centers, additional information can be found on their website www.amsurg.com.

Conclusion


The acknowledgment of AMSURG’s centers in the 2025 Human Experience Awards is a commendable representation of their superior patient care and commitment to excellence. As they continue to set benchmarks for quality in healthcare services, AMSURG reinforces its mission to enhance the patient experience at every level.

Topics Health)

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