#Japan #Tokyo #AI Chatbot #DroneRoofer #CLUE

CLUE's Innovative 24/7 AI Chat Support for Drone Users

In a significant move to improve the safety and efficiency of drone operations, CLUE, a leading provider of drone software based in Tokyo, has launched a cutting-edge AI chatbot support service specifically for its DroneRoofer users. This service utilizes LINE, a popular messaging application, allowing users to get real-time assistance on various issues related to drone operations and the application itself.

Background and Necessity of AI Support

Operating drones for tasks such as roof inspections and exterior surveys demands a reliable support system to address everyday uncertainties and challenges. Understanding this necessity, CLUE has drawn on a wealth of user inquiry data accumulated since its inception in 2017. Their internal AI research division, the Drone AI LAB, has developed a specialized model that integrates on-site knowledge, aiming to provide responsive and expert support tailored to real-world needs.

Unique Features of the 24/7 AI Chat Support

Anytime, Anywhere Assistance

The AI support system empowers users to reach out via the familiar LINE app anytime and anywhere, whether for operational guidance or regulatory compliance queries. This eliminates constraints of time and location, enabling immediate consultations on any drone-related questions. Furthermore, the service can integrate with internal manuals and systems, adapting to custom operational procedures unique to each organization, ensuring maximum relevance and effectiveness of support.

Hybrid Human-AI Support

While AI chatbots provide instant responses, CLUE continues to offer traditional support channels, including phone and live chat options. This hybrid approach ensures that users can receive human assistance for complex issues that may be beyond the reach of AI solutions, reinforcing the reliability of the support system.

High-Quality AI Backed by Extensive Data

The AI support leverages CLUE's proprietary data set and insights from the forefront of the industry. The aim is to create an environment where all users, from novices to seasoned professionals, can operate drones with confidence and assurance.

Future Prospects

Initially, the 24/7 AI chatbot support will be available to trial users, with plans for a gradual rollout to all DroneRoofer clients. Feedback collected during the trial phase will be instrumental in refining the service and enhancing its features. Ultimately, CLUE envisions employing AI to conduct automated analysis of inspection results and streamline the sharing of on-site knowledge, further elevating the quality of drone services. The company is committed to advancing support systems to create a society where everyone can operate drones safely and confidently.

Developer's Perspective

"We aim to eliminate any uncertainties or fears associated with using drones for on-site inspections. Our new LINE AI chat support is just the first step. We aspire to provide a reliable support service that leads to improved safety, productivity, and transformation in the industry," said Ryo Saito, CEO of CLUE.

About DroneRoofer

DroneRoofer is an intuitive mobile application that allows users to operate drones safely with simple touch controls. Beyond the app, CLUE offers comprehensive packages, including drones, insurance, iPads, flight permissions, and after-sales services, making it easier than ever for users to perform drone-assisted roof and exterior inspections. Since its launch, DroneRoofer has rapidly gained traction among roofing contractors and renovation companies nationwide, thanks to its feature-rich support that addresses client challenges directly.

For more details, visit DroneRoofer's website.

About CLUE

Founded on August 22, 2014, CLUE aims to realize a society where drones are commonplace. The company offers software solutions that leverage drone technology for construction and inspection tasks. Their flagship products include DroneRoofer, which offers seamless one-tap roof inspections, and Drone Construction Management, aimed at driving digital transformation in construction sites. CLUE prides itself on developing user-friendly products rooted in user feedback and delivering successful adoption through customer success initiatives. Additionally, CLUE provides full-scale support for implementing and utilizing industrial drones, promoting digital transformation through its expertise. The Drone AI LAB is dedicated to researching advanced technologies relevant to on-site challenges, such as image analysis and flight log evaluation, to continuously enhance CLUE's offerings.

Company Overview

Company Name: CLUE, Inc.
CEO: Ryo Saito
Location: 13th Floor, Keikyu No. 1 Building, 4-10-18 Takanawa, Minato-ku, Tokyo
Established: August 22, 2014
Website: CLUE Corporation
Contact Email: support@t-clue.com