#USA #Lancaster #Faulkner Collision Center #April Lausch #I-CAR Awards

Faulkner Collision Center of Lancaster Honored at I-CAR Awards

The automotive collision repair industry gathered recently in Las Vegas, where the prestigious I-CAR (Inter-Industry Conference on Auto Collision Repair) Awards were presented. Among the highlighted achievers were the Faulkner Collision Center of Lancaster, along with its manager, April Lausch, who garnered dual honors at the annual Collision Industry Red Carpet Awards Night held during the SEMA Show.

A Historic Achievement

This event marked a significant milestone as both the Russ Verona Memorial Award and the Jeff Silver Memorial Award were awarded to the same team, something that hasn't happened in decades. The Russ Verona Memorial Award is bestowed upon Gold Class® collision repair shops demonstrating exceptional dedication to performance, while the Jeff Silver Memorial Award recognizes an individual who has exemplified the highest standards in the repair profession. This dual achievement is a testament to the hard work, commitment, and passion exhibited by Lausch and her team.

Recognizing April Lausch

April Lausch, manager of the Faulkner Collision Center, received the Jeff Silver Memorial Award, which is given to individuals who embody the spirit of I-CAR's Platinum designation. Lausch has held this prestigious status since 2009, signifying her unwavering commitment to technician education and workforce development. Her role extends beyond the confines of her shop, as she actively participates in various educational committees and organizations, helping to shape the future of the industry.

As Chair of the Central Pennsylvania I-CAR Committee, she has engineered numerous programs aimed at enhancing training standards and inspiring newcomers to the field. Additionally, her involvement on the Foundation Board of Thaddeus Stevens College of Technology and the National Auto Body Council Board reflects her dedication to community engagement and education.

A Commitment to Excellence

Under Lausch's leadership, the Faulkner Collision Center of Lancaster has enjoyed I-CAR Gold Class status since 2015. The shop sets industry benchmarks for quality and customer service, attaining multiple OEM certifications from renowned brands such as BMW, Porsche, Tesla, and Volvo. In recognition of its outstanding performance, the center earned the top position as the leading BMW collision center in the United States in 2023 and ranked second in 2024.

One of the cornerstones of the shop's success is its robust technician apprenticeship program that pairs students with experienced mentors. This program integrates I-CAR coursework, ensuring that technicians are well-prepared to meet the evolving demands of the automotive repair industry.

Engaging the Community

Community service is a pivotal aspect of Faulkner Collision Center's operation. The team actively engages in initiatives like the National Auto Body Council Recycled Rides, which provides vehicles to families in need, and also hosts the First Responder Emergency Extrication (F.R.E.E.) program that educates first responders. Their commitment extends to local food drives and fundraising for veterans and children's charities, demonstrating a strong desire to give back to the community.

Looking Ahead

The recognition of Faulkner Collision Center and April Lausch during this year's I-CAR awards symbolizes the importance of continuous education and proactive leadership in the industry. The achievements underscore a unified commitment to excellence that is essential for shaping the future landscape of automotive collision repair. Established to honor industry pioneers, both the Russ Verona Memorial Award and the Jeff Silver Memorial Award continue to set the standard for integrity, professionalism, and dedication in the field.

For more information on I-CAR and its role in the automotive collision repair industry, please visit www.i-car.com.

In celebrating their achievements, we look to a future where such dedication not only continues but flourishes across the entire industry.