#United States #New York #Technology #Flagstar Bank #Mphasis

Mphasis Partners with Flagstar Bank for Technology Modernization

In a significant move within the financial services sector, Mphasis, a leading provider of Information Technology solutions, has been named as the technology modernization partner for Flagstar Bank. This collaboration aims to enhance the bank's infrastructure and facilitate its ambitious journey towards becoming one of the top regional banks in the United States. The announcement was made on August 1, 2025, and represents a crucial milestone in Flagstar's ongoing transformation.

The Partnership Overview

The partnership between Mphasis and Flagstar Bank is focused on the establishment and inauguration of a state-of-the-art data center facility, which will serve as a backbone for the bank’s critical operations and support future growth. Mphasis specializes in cloud computing and cognitive services, positioning it as the ideal partner for Flagstar's technological advancement. The collaboration encompasses a comprehensive modernization strategy that includes enhancing security, improving operational controls, and streamlining service delivery, creating a robust framework for Flagstar’s aspirations.

Key Benefits of the Collaboration

1. Customer-Centric Enhancements: The modernization initiative emphasizes performance, scalability, and security, contributing to faster, more reliable, and responsive banking services for customers. This focus on customer experience is pivotal as Flagstar aims to build a more customer-centric culture.

2. Support for Transformation: By upgrading its technology through this partnership, Flagstar is poised to support its ongoing transformation effectively. The new data center enhances not only the technology stack but also the efficiency of service delivery across the bank's operations.

3. Cost Efficiency: Leveraging modern data center capabilities allows Flagstar to retire legacy infrastructure, paving the way for operational agility and cost-effectiveness. This focus on reducing operational costs while enhancing service delivery is essential for the bank to thrive in a competitive market.

4. Strengthening Risk Management: Mphasis and Flagstar are working together to drive innovation in risk management. This collaboration aims to utilize smarter tools and proactive strategies to stay ahead of emerging threats while maintaining the highest data protection standards.

Strategic Quotes

Christopher P. Higgins, Chief Information and Operations Officer of Flagstar, noted the importance of this partnership: “Our partnership with Mphasis is an important strategic milestone in Flagstar's digital transformation journey. The data centers are more than just an infrastructure upgrade. This is a strategic investment in operational resilience, enhanced security, and scalable efficiency.”

Jason Pope, Chief Technology Officer of Flagstar Bank, emphasized the significance of modernizing data centers: “Modernizing our data centers in collaboration with Mphasis is a key step toward embracing a hybrid cloud future. The scalable design allows our teams to innovate faster and respond dynamically to evolving customer and market needs.”

Rohit Jayachandran, Head of Banking Financial Services at Mphasis, expressed pride in this partnership: “Our collaboration with Flagstar Bank reflects the broader shift among financial institutions toward building secure, agile, and scalable technology. This program sets a benchmark in banking infrastructure.”

About Mphasis

Mphasis holds a distinctive position in the technology services landscape, positioning itself as a driver of innovation for global enterprises. By leveraging advanced design, architecture, and engineering services, Mphasis successfully delivers scalable and sustainable software solutions. Central to its approach is a commitment to customer-centricity, as exemplified by its proprietary Front2Back™ Transformation methodology.

About Flagstar Financial, Inc.

Flagstar Financial, Inc. is the parent entity of Flagstar Bank, which ranks among the largest regional banks in the country. The bank is headquartered in Hicksville, New York, with a substantial network of approximately 360 locations across nine states. As of June 30, 2025, Flagstar had assets amounting to $92.2 billion and deposits totaling $69.7 billion.

By pioneering such technological advancements, Mphasis and Flagstar are set to redefine the landscape of financial services, enhancing operational capabilities and fostering a customer-centric approach that meets the modern-day banking needs. This partnership is not merely about technology; it embodies a vision for the future of banking that prioritizes resilience, innovation, and growth.