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Infor Launches Advanced Revenue Management Solution for Hospitality Industry

On February 14, 2025, Infor, renowned as a top global provider of business cloud software tailored by industry, took a significant step in transforming the hospitality landscape with its newly released Revenue Management Solution (RMS). This innovative platform aims to redefine how hotels and resorts handle their pricing strategies and manage revenue in a market characterized by growing complexity and the influence of artificial intelligence.

Harnessing AI for Enhanced Revenue Management

The newly developed RMS utilizes advanced artificial intelligence and machine learning technologies, offering hoteliers enhanced control over their pricing strategies and revenue optimization efforts. This comprehensive toolkit is specifically crafted to improve decision-making processes, streamline operational tasks, and maximize profitability across various revenue streams, from room bookings to event spaces and food and beverage outlets.

According to Alan Young, VP of Hospitality Strategy at Infor, the necessity of real-time, AI-powered insights is increasingly vital for maintaining competitiveness within the hospitality sector. “Our new RMS empowers revenue managers to evolve into strategic decision-makers, effectively translating data into tangible financial outcomes,” he stated.

Key Features of Infor RMS

The Infor RMS is loaded with numerous features designed to cater to the diverse needs of hospitality businesses. Here are some of its standout capabilities:

• - Customizable Dashboard: Users can enjoy access to vital KPIs through a widget gallery, allowing them to create personalized screens aligned with their specific needs and operational scales, from individual hotels to enterprise-level reporting.
• - Multi-dimensional Pricing: This feature enables granular pricing adjustments at the room type level, offering flexibility in rate management, discount strategies, and stay-length criteria.
• - Dynamic Configurability: The solution provides a unified framework with seamless integration, allowing it to cater to various property types, including resorts, budget brands, casinos, and extended-stay hotels.
• - AI-Powered Automation: By leveraging generative AI, Infor RMS brings proactive planning tools, allows for forecast validation, and provides strategic insights that focus on opportunities.
• - Adaptive User Personas: The RMS delivers intuitive interfaces that are role-specific and easy to use, ensuring higher engagement and adoption rates among team members.
• - Data-to-Revenue Conversion: This aspect enhances revenue management practices by utilizing exhaustive data analytics powered by Infor’s proprietary data lake technology, complemented by a hospitality-focused language model.

Flexible Automation for Success

Infor RMS allows users to choose between manual, fully automated, or semi-automated operational modes. This adaptability ensures that regardless of the selected strategy, the system continuously provides real-time data streaming, ongoing reforecasting, and optimizations to maintain effective pricing strategies.

Young explains, “The ability to tailor automation to match each property’s specific requirements is a significant advantage. Whether it’s a boutique hotel needing hands-on control or a large chain aiming for comprehensive automation, Infor RMS accommodates various operational models to foster targeted success.”

Prepared for Future Industry Demands

As the hospitality sector faces escalating regulatory challenges and rapid technological evolution, Infor RMS is designed to help businesses stay ahead of these changes. Its AI-driven insights and flexible settings allow hotels to readily adapt to new compliance criteria and shifting market demands.

Immediate Availability and Easy Integration

The Infor RMS is available now for immediate implementation. This solution features an AI-supported setup process that minimizes the need for extensive user input during the initial configuration phase, ensuring a smoother ongoing maintenance experience. The system effectively forms competitive sets utilizing its internal rate shopping tool, while deep learning forecasting models guarantee precise and sustainable revenue projections.

For those interested in bolstering their revenue management strategies, Infor invites you to explore more at Infor.com.

About Infor

Infor is a premier global provider of industry-specific business cloud software. Serving over 67,000 customers across more than 175 countries, Infor designs software that delivers unparalleled value while minimizing risks, facilitating sustainable operational advances. With a workforce of 17,000 industry experts, Infor leverages deep domain knowledge and data-driven insights to help businesses innovate swiftly and address emerging challenges. For additional information, visit www.infor.com.