#Japan #Tokyo #HERP Trust #AI Interview #Reference Checks

HERP Trust Introduces Innovative AI Interview Feature

In a significant advancement in the realm of recruitment technology, HERP, a Tokyo-based company, has unveiled its new AI Interview feature in the beta phase for its reference check tool, HERP Trust. This innovative feature empowers users to respond to queries posed by a conversational AI agent through voice, effectively automating the creation of reference check responses and significantly minimizing the effort involved in drafting written answers.

A New Approach to Reference Checks

HERP Trust aims to be a reference check tool that benefits candidates, employers, and referees alike by enhancing the overall experience for all parties involved. The AI Interview beta version allows respondents to simply answer the AI's questions verbally, automatically generating text responses for reference checks. The technology doesn't just automate; it intelligently follows up with additional questions based on the dialogue. This allows for richer responses, capturing deeper insights such as background stories and specific examples.

The implementation of this voice-interactive AI feature marks a pioneering effort in reference check tools. Given the typically labor-intensive nature of both web surveys and telephone interviews, the new approach seeks to alleviate the burdens traditionally faced by respondents.

Challenges of Traditional Methods

Historically, methods like web-based questionnaires and phone interviews have posed unique challenges. While web surveys are accessible for respondents on their own schedule, they require them to craft longer text responses. Conversely, phone interviews offer the advantage of real-time, adaptable conversations but can also impose significant time and location constraints on respondents.

In a survey conducted by HERP, which revealed insights into candidate preferences, it was found that although many perceive web surveys as less burdensome, more than half of those with extensive experience in reference checks expressed hopes for an AI-driven dialogue format. This highlighted the potential for a hybrid solution that amalgamates the strengths of both traditional approaches.

Merging the Best of Both Worlds

Responding to these insights, HERP has launched the AI Interview feature as a hybrid solution that combines the benefits of web surveys and phone interviews. Candidates and referees can now provide necessary information by simply engaging in a conversation with the AI. After completion, the system automatically generates and reviews a text response, allowing for manual edits when needed.

The Vision Ahead

HERP Trust continues to evolve by incorporating user feedback into its development process. The goal is to harness technology, particularly AI, to facilitate optimal matches in recruiting processes. By improving the quality of reference check information obtained and reducing lead times, HERP Trust enhances not only the recruitment experience but also the quality of hires.

About HERP Trust

HERP Trust serves as an efficient online reference check solution, providing organizations with a swift and precise third-party evaluation while ensuring that candidates and referees experience a smooth process. Featuring unique functionalities such as Thank You Gifts, Public Questions, and integration with HERP Hire, it allows for thorough assessments of candidates' skills and personas in a short timeframe, minimizing mismatches in hiring decisions.

HERP Trust is more than just a tool; it represents a shift in how organizations can harness technology to optimize talent acquisition.

Visit HERP Trust for more information.

About HERP

Founded on March 24, 2017, HERP is committed to developing and providing a range of recruitment management systems, including EARP Hire and HERP Nurture. With its headquarters located in Shinagawa, Tokyo, the company aims to transform hiring processes and help businesses connect effectively with potential talent. For more details, check their website at HERP Company.